Contact Robert Dyas
Robert Dyas Phone Number
0333 103 6677
Phone Line Opening Hours
Monday - Friday | 08:00 - 19:00
Saturday - Sunday | 09:00 - 17:00
Robert Dyas Customer Service Email Address
customerservices@robertdyas.co.uk
Ways to Save at Robert Dyas
Using a Robert Dyas discount code is the best way to get a lower price, but if there isn't one available, there are other ways to save on your home and garden goods:
- Shop for Deals: Robert Dyas has a dedicated 'Our Deals' section on the website, which (as you can probably guess) is full of deals for you to enjoy! The Our Deals page is set out in categories like outdoor furniture, kitchenware, DIY & security, and many more.
- Cost of Living Solutions: Find energy-saving products to cut your bills down in the website's 'Cost of Living' section. This has cooking solutions, like air fryers and slow cookers, cheap heating solutions, items that remove draughts from doors and windows and LED lightbulbs.
- Head to the Clearance: For last-minute deals with massive discounts, head to the Robert Dyas clearance. On the clearance page, you'll find discontinued goods, from garden furniture to electricals.
- Shop During Seasonal Events: You'll find loads of Robert Dyas products and appliances with big price cuts during seasonal events like Black Friday and Boxing Day, we've seen discounts like 60% off and price cuts on products that can save you hundreds on your home electricals, furniture, appliances and more.
- Student Discount: Robert Dyas offers a student discount for both online and in-store purchases. It’s a 5% discount for online orders and a 10% discount for in-store.
Robert Dyas Delivery & Returns FAQs
Does Robert Dyas have free delivery?
Robert Dyas offers free delivery on orders over £50 when you use the code FREEDEL50. If your order is under £50, delivery costs £4.95. Robert Dyas orders typically arrive Monday to Friday from 08:00 until 19:00 and Saturday from 08:00 until 18:00.
Does Robert Dyas do next day delivery?
If you want your order ASAP, Robert Dyas does have a next day delivery service which costs £7.95. If you want your order to arrive on a specific day, you can choose named day delivery for £7.95 or there's also a Saturday delivery option for £9.95.
Does Robert Dyas have click & collect?
Robert Dyas does indeed have a click and collect service and it's free of charge! If you select click and collect, it will take 3 - 5 working days to get to your chosen store and you'll be notified by email once it arrives. Once your purchases have arrived in-store you have 7 days to collect them.
If you'd like to use click and collect but you're not sure where your nearest store is, head to the 'Store Locator' page on the website and type in your postcode.
How do I track my Robert Dyas order?
On the Robert Dyas website, there’s a section at the bottom of every page that says ‘Track My Order’. Click here and if you have an account with Robert Dyas, you can log in to track your order or look at previous orders. If you don’t have an account, you can type in your order number and email address and Robert Dyas will show you the status of your order.
How do I return my Robert Dyas order?
If you’ve changed your mind about your order, you can request to return it to either exchange it for a new product or ask for a refund. First, you’ll need to contact the Robert Dyas Customer Service team to let them know and to arrange collection if necessary for bigger products. To post back your item to Robert Dyas, you’ll need to download and fill out a return form and send the items back to their warehouse. Alternatively, you can pop into a Robert Dyas store. This must be done within 14 days of receiving your goods and a refund will follow once the item has been received by the Robert Dyas team.
Can I amend or cancel a Robert Dyas order?
You can cancel your order within 14 days of purchasing. You’ll receive a full refund if you cancel an order within this time. There are conditions to cancelling your order, for example, you can’t cancel custom or bespoke orders.
How to use Robert Dyas discount codes
- Browse through our Robert Dyas promo codes and click the 'Get Code' button on the offer you'd like to use.
- Once you've clicked on the offer, a pop-up box will appear revealing the discount code.
- Copy the code via the 'Copy' button and head to the Robert Dyas website.
- Do your shopping and add all the goods you want to the virtual basket.
- When you get to the basket, you’ll see a drop-down that says ‘Add a Promotional Code’ on the right-hand side. This is where you need to type your code and click ‘Apply’. After it’s been applied, you can checkout.
- Only one promo code can be used per transaction and codes can’t be redeemed if you’re buying gift vouchers.
How to start your DIY journey
Crafting and DIY projects have become hugely popular in recent years, lots of people spend their time starting fun DIY tasks, like candle making, knitting and germinating seeds. DIY is also regarded as more sustainable, as instead of throwing things away and buying a new one, you’re giving an appliance a new lease of life by fixing and redesigning it.
DIY can start from anywhere, whether you just need to mend something or you like making something from scratch with your bare hands. To start doing it yourself, there are some essentials you’ll need to start your DIY journey, all of which you can get from the Robert Dyas website or your local Robert Dyas store.
To start off, we recommend investing in a drill, drill bit and screw set. A drill is always handy to have around the house to fix things here and there, like screwing together unhinged doors or drilling a hole in the wall to hang a frame. If you’re thinking bigger and want to go into woodwork or furniture making, a drill is also a massive essential. Robert Dyas have top brands for you to choose from, including products from Black + Decker, Makita, Draper, Bosch and Pro-Craft.
If you’re simply looking to redecorate your home with art, you'll need sticky clips and tabs. These are great if you’re living in a flat or rented accommodation where you can’t get away with drilling holes in the wall. Command strips are the best sticky adhesives on the market, and can hold even big and heavy frames.
Glorious garden furniture
To get your garden looking beautiful for spring, check out Robert Dyas for all things gardening, including the latest buildings and furniture.
Robert Dyas has a plethora of gardening tools and furniture. If you’re looking for a large piece of furniture to add to your garden, you need to check out cabins, houses and sheds that you can install in your backyard. We all joke about dads needing a shed for all their tools, but if you actually are in need of one, Robert Dyas has small, medium and large choices. Whether you’re looking for a little room to chill out in or you want to make a separate home office from your house, Robert Dyas has amazing options for you to choose from.
If you don’t want something as big to complete your garden, why not look into a new greenhouse? More and more people are growing their own fruit and vegetables or are branching out into more exotic plants and seedlings. Whether you’re looking for an extra shelf for your greenhouse or a whole new structure, Robert Dyas has wood, glass and other options that can stand alone, sit nicely against your house or hang on your walls.
These items can be a bit on the pricey side (but well worth the investment), so make sure you use one of our Robert Dyas promo codes to snap up the best deal.
