All the best features, news, tips and great deals to help you live a better life through technology
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Shark Contact Details
Shark Help Page (opens in new tab)
Shark Contact Us Form (opens in new tab)
Shark Customer Service Telephone Support
0800 862 0453
Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 19:00
Sunday & UK Bank Holidays: 10:00 - 18:30
Ways to Save at Shark
- Shark has regular offers on its array of products. To shop the sale, click on the ‘Offers’ section of the homepage or alternatively, you can find Shark’s main sales at the top of the homepage in the carousel. Products involved in the sale will also have a big ‘Sale’ sticker on them and you’ll be able to see how much the product is reduced. Shark offers are on limited-edition models, bundles and individual products so keep your eyes peeled.
- Shark offers a Price Match Promise (opens in new tab) on its products with the Price Match Policy. What this means is that if you find a currently stocked Shark product at a different retailer for less money, Shark will match the cost - lovely stuff!
- Shark offers a 10% student discount plus up to 40% off sale (opens in new tab) in partnership with Student Beans. To access your discount, make an account with Student Beans (this is completely free) and verify your student status.
- Sign up for the newsletter to get exclusive access to Shark’s latest deals and competitions.
Shark Delivery & Returns FAQs
Does Shark offer free delivery?
You’ll be over the moon to hear that Shark offers free delivery on all products, no matter the cost! If you’re ordering a main unit, like a vacuum cleaner or a steam mop, you can get free next-day delivery, 7 days a week with DPD. What’s even better is that Shark also offers flexible options when choosing a time for your appliance to be delivered, working around your schedule.
If you are ordering something from the parts and accessories section, your delivery is still free, but it will be sent to you by 2nd class Royal Mail, which will take between 3 to 5 working days.
Can I track my Shark order?
Once you have made your purchase, Shark recommends that you download the DPD app so you can easily keep track of your order.
Does Shark offer free returns?
Shark also offers free 30-day returns in the “cooling off” period. To return your order, head to the Shark website, go to ‘My Account’, select the order you wish to return, click ‘Return’ and follow the instructions. Shark will send you an email with a returns label that you’ll need to print and attach to the original packaging. You can either go to your nearest DPD pick-up point or DPD can come and collect your order. Once Shark has received your returned order, you’ll be given a refund.
More Shark FAQs
Are Shark vacuums any good?
The short answer to this is yes.
The long answer is that Shark vacuums are generally regarded as excellent vacuum cleaners, just look at all the glowing reviews! On the website, Shark proudly displays its 5 stars Trusted Reviews rating and 4.5 stars Google Customer Reviews. When scrolling through Shark’s products, any items that have a 5 stars rating from Trusted Reviews will be displayed on the picture of the item so you can easily find the highest-rated appliances. For more information about specific devices, read our best Shark vacuum cleaner guide.
Does Shark do Black Friday deals?
Black Friday falls on 25 November this year, it may be a long way off but be sure to pencil in the date because you’re more than likely to find some big reductions across Shark’s products. Last year, Shark held a Black Friday Event that went into Cyber Monday and there were more than a few discounted goods to be found. Shark offered up to £180 off vacuum cleaners, steam mops and other appliances during the Black Friday Event. Not only this but loads of the appliances also included free accessories with your purchase! For example, the Anti Hair Wrap Cordless Stick Vacuum IZ300UKTDB had a £170 discount plus included a car detailing kit and motorised pet tool, for free!
Does Shark offer a warranty on appliances?
Shark is very confident in the quality of its products and offers a 12-month warranty on its items. Also, Shark appliances come with free parts and labour guarantee. With Shark Guarantees, you can extend your 12-month warranty if you want to, extension time varies depending on the appliance. For example, vacuum cleaners can have their warranty extended by 4 years (so it will be 5 years in total) and steam mops can be extended by 2 years.
How to use Shark voucher codes
1. Scroll through our list of Shark voucher codes, once you've found the offer you'd like to use, click the 'Get Code' button.
2. A pop-up box will appear, revealing the code, press the 'Copy' button to copy the code.
3. Head to the Shark website, do your shopping, add your items and head to the shopping cart.
4. Under the order summary on the right-hand side of the page, you’ll see ‘Have a coupon? Redeem here.’ Click on this and a drop-down will appear. Enter your code into the box and click ‘Apply’.
5. The page will refresh and your total will be updated to the new discounted total.
The best cleaning solutions for allergies
Now that summer is here hay fever, unfortunately, comes knocking on the door for some people. So how can we make our homes as allergy-free as possible? Shark has created a great range of anti-allergen devices which is perfect for those who suffer from hay fever, asthma and other allergies like dust and pet hair. So what does Shark have available right now?
First head to the Shark Anti-Allergens Solutions page, which can be found in the ‘I’m Looking For’ dropdown at the top part of the website. Here you’ll find a range of Shark vacuum cleaners that have anti-allergen complete seals. These vacuums have a sealed vacuum cleaner unit that contains high-efficiency filters that stops dust and other allergens from being blown back into the room. They’re so good that they trap 99.9% of allergens and dust through the filter so you’ll really be banishing that pesky dust! Shark has 2 anti-allergen vacuums, the Classic Anti Hair Wrap Cordless Stick Pet Vacuum IZ201UKT (£379.99) and the Anti Hair Wrap Upright Pet Vacuum NZ850UKT (£369.99), so there’s an upright and cordless option depending on your preference for vacuums.
Another great option to remove pollen, mould and other allergens from your home is with an air purifier. Shark’s air purifiers remove 99.7% of allergens and pollutants from the air with their multi-stage filtration technology. Choose from the Air Purifier 4 HE400UK (179.99) and Air Purifier 6 HE600UK (199.99).
We all deserve to feel clean and comfortable in our homes, and this can be difficult if you suffer from allergies, so make sure you invest in an appliance that helps improve the air quality in your home. To save on your order, check back here regularly for the latest Shark discount codes and sales.
What products does Shark have other than vacuum cleaners?
Shark is best known for its range of vacuum cleaners, but there are also loads of other products for you to purchase. For example, Shark has an excellent range of steam mops so you can get your hard floors sparkling clean. Shark steam mops use just water to steam clean your floor, so you can banish using chemicals for cleaning your hard floor and still have amazing results. The steam mops price varies from £69.99 to £179.99, with some great price cuts currently available thanks to the sale. Find out about the Klik n’ Flip Automatic Steam Mop in our Shark Klik n’ Flip Automatic Steam Mop review.
Shark also has 2 air purifiers in its range. Shark Air Purifiers' clever Clean Sense IQ technology tracks the air quality and adjusts their cleaning power automatically, resulting in clean and fresh air all day. Right now both air purifiers are on sale, costing £179.99 and £199.99, the cheaper model has 4 fans and the more expensive one has 6.
Shark has recently added a new hairdryer to its collection which ticks all the boxes for what you need in a brilliant hairdryer - it dries your hair fast, your hair won’t get heat damaged and whilst it’s drying your hair, it’ll style it at the same time! Right now you can buy the HD110UK version for £229.99 or the HD120UK for £199.99 (currently discounted, it normally costs £249.99).