£10 off at Decathlon on orders over £90 with this promo code
£10 off at Decathlon on orders over £70 using this voucher code
Claim your 10% student discount at Decathlon
Gift cards at Decathlon from £10
Up to 70% off at Decathlon on kids jackets in the sale
Up to 50% off at Decathlon on ski kit in the sale
Up to 50% at Decathlon on kids trousers in the sale
Up to 45% off at Decathlon on kids swimwear in the sale
Up to 33% at Decathlon on sunglasses in the sale
Up to 30% off at Decathlon on kids t-shirts in the sale
Contact Decathlon
Decathlon Customer Service Opening Hours
Monday - Friday: 09:00 - 20:00
Saturday - Sunday: 09:00 - 18:00
Live Chat with Decathlon
Head to the website and click on the messenger icon to begin a conversation
Decathlon WhatsApp Number
+447483068343
Decathlon Email Address
Contact the customer service team through the Contact Form
How to Save at Decathlon
Using a Decathlon discount code is the best way to lower the cost of your order, however, when there isn't one available, there are other ways to save. Check out our tips to find out how:
- Browse the Sales: Decathlon runs sales throughout the year and you’ll often find the biggest discounts during Black Friday, Christmas, Boxing Day and the summer sales. On the sales page, you can find the best deals of the day and you can easily shop by sporting category.
- Decathlon Membership: If you’re a regular Decathlon customer, sign up for the My Decathlon membership. My Decathlon acts as a Decathlon card which gives members access to workshop services, expert tips and advice, warranty support, free Decathlon Click+Collect and 365-day returns without a receipt. To sign up for My Decathlon, simply make a Decathlon account, it's free to join!
- Check Out Decathlon Services: Both in-store and online Decathlon offers many different services to its customers, including a cycle-to-work scheme, workshops, recycling, rentals and repairs.
- Download the App: For a smoother shopping experience, download the Decathlon app. Available for free for both iOS and Android devices, the Decathlon app gives users access to the latest news, events and product availability, fast and secure checkouts, easy receipt storing, in-store guides and wish lists.
- Sign up for the Newsletter: To stay up-to-date with Decathlon, subscribe to the newsletter, you'll receive the latest news, inspiration, product launches and promotions straight to your inbox. It's a great way to find out when the next sale is live, making it easy to pick up some bargains.
Why we love Decathlon
Here at T3, we've reviewed many Decathlon goodies, from sportswear to sports equipment, and think they're absolutely top-notch.
Decathlon products have featured spots in our best tent, best festival tents and best ski gloves guides, so check them out for more info.
Decathlon Delivery & Returns FAQs
What are the Decathlon delivery options?
Decathlon offers multiple delivery options including standard delivery and click and collect services. Standard delivery starts at £2.99 and depends on the weight and volume of your purchases. Weekend delivery is available from £7.99. Bike delivery starts at £12.99 for kids and £14.99 for adults and bulky deliveries are priced at £24.99. Alternatively, you can Click+Collect at a Decathlon store for free or collect your order from Asda for £2.49.
What’s the Decathlon returns policy?
If you’d like to return your Decathlon order, you can return it for a full refund within 30 days from the date of purchase. If you’re a My Decathlon member, you have 365 days to return your order. There are multiple ways to return your order, including sending it back to Decathlon, visiting a Decathlon store or sending it back via Asda. To start a return, log into your Decathlon account or contact the customer service team.
Can I cancel my Decathlon order?
To cancel your order, log into your Decathlon account, view your purchase history and click ‘Cancel Entire Order’ for the one you want to cancel. If you can’t see a cancel option or you don’t have a Decathlon account, contact customer service.
How do I track my Decathlon order?
Once your Decathlon order has been dispatched, you’ll be sent an email confirmation with tracking information inside. Alternatively, log into your Decathlon account to view your order status.
Other Decathlon FAQs
Does Decathlon do Black Friday sales?
Black Friday is a super time to shop at Decathlon as you'll find some cracking discounts. In 2022, Decathlon offered up to 50% off cycling, camping, running, hiking, surf and fitness and gym goodies.
What payment methods does Decathlon have?
You can pay for your Decathlon goodies with all major credit and debit cards, PayPal and Klarna payments.
Does Decathlon have a warranty policy?
Decathlon offers a warranty / guarantee that covers any material or manufacturing defects and the replacement of faulty parts. The length of the guarantee is 2 years on all products from the date of purchase.
What time does Decathlon close?
There are over 2,000 Decathlon stores worldwide, and the time the store closes depends on the location. To find out about your local Decathlon shop's opening and closing times, head to the Decathlon store locator page and enter your postcode to find your nearest location.
Does Decathlon do NHS discounts?
Decathlon doesn't currently offer an NHS discount, but on the website, there are regular sales so it's easy to snap up a bargain. Decathlon also offers discount codes here and there, like 15% off. Make sure you check our latest offers to see the current best deals.
How to use Decathlon discount codes
- Scroll through our Decathlon discount codes. Once you've found the offer you'd like to redeem, click the 'Get Code' button.
- A pop-up box will appear, showing the code that you can copy by clicking the 'Copy' button.
- Head to the Decathlon website, do your shopping, add everything to your basket and head to checkout.
- Once you’re through to the ‘Payment’ page, enter the discount code in the box and click ‘Apply’ before you pay.
- If the discount code is valid for your order, the page will refresh and the discount will be added to your total.
Everything you need to know about Decathlon Coach
With over 40 years of experience in the sports and outdoor industry, it’s safe to say that Decathlon knows what they're doing. From the team designing and manufacturing their own clothing and equipment to offering expert advice for your next adventure, Decathlon is a go-to retailer and resource when it comes to sports and fitness. That’s why Decathlon launched its very own Decathlon Coach app.
Decathlon Coach is a sports and coaching app that’s free to download on both iOS and Android devices. The app is dedicated to helping users reach their sports goals and is designed for all levels of fitness and both indoor and outdoor activities. What sets Decathlon Coach apart from other fitness apps is that it offers multi-sport coaching. Where other apps are designed around running or hitting the gym, the Decathlon Coach app offers hundreds of programmes and voice and video coaching for 9 sports, including running, Pilates, bodybuilding, cycling, walking, triathlon, boxing and yoga. The app also allows you to record more than 60 sports sessions and analyses every session in detail to help you perform better and improve your fitness.
With hundreds of coached programmes to choose from, Decathlon Coach also has challenges to help you push yourself and hit your goals. Depending on your sport of choice and how long you want to challenge yourself for, you can find running, walking, HIIT and Pilates challenges, ranging from 4-8 week durations. The app also comes with multiple experts and personal trainers so you can be sure you’re being properly coached and looked after while you train.
