Contact Lovehoney
Lovehoney Email Address
Lovehoney Customer Service Number
0333 103 6969
Lovehoney Contact Address
100 Locksbrook Road,
Bath,
England,
BA1 3EN
Ways to save at Lovehoney
A Lovehoney discount code is the best way to lower the cost of your order, but if there isn't one available, there are other ways to save on your adult toys. Here's a list of our handy tips:
- Sign up for the Newsletter: Save 15% on your first order by joining the Lovehoney mailing list. When you subscribe, you also get access to the latest deals, advice and sales alerts - what's not to love?
- Shop Offers & the Outlet: Lovehoney has fantastic sales all year round like up to 50% off lingerie and toy kits. The 'Offers' section shows all available deals for you to get your hands on, including 70% off the outlet. The outlet is full of last season’s products.
- Keep an Eye Out for Seasonal Sales: Lovehoney fully embraces seasonal sales, with key events including Valentine's Day sales, Black Friday, Christmas and Boxing Day. Make sure you head over for Lovehoney's biggest discounts of the year.
- Check Out Deals of the Day: Lovehoney has a section on the website called 'Deals of the Day' where you'll find limited-time offers on specific products - snap them up when you see them!
- Use Your Student Discount: Lovehoney offers a 20% student discount in partnership with UNiDAYS. Simply register and verify your student status for free to start using the discount code.
Lovehoney delivery & returns FAQs
Does Lovehoney offer free delivery?
Lovehoney does indeed offer a free delivery service. Both Royal Mail Tracked 2-3 day delivery and Hermes Tracked 2-3 day delivery is free when you spend over £40. If you spend under £40, delivery will cost £3.99. Great news, Lovehoney ships all orders with discreet and plain packaging.
What’s the Lovehoney returns policy?
If you’d like to return your order, you can within 60 days of purchase. To start a return, head to the Lovehoney returns page and fill out a form to start your return. If your item is a sex toy or bondage item, you can return it within 100 days for a full refund under their 100 day money back promise. Once Lovehoney has received your item, a refund will be issued.
How do I track my Lovehoney order?
When your order has been dispatched, you will receive an email confirmation with courier information and tracking links. Use these to track your order by clicking on the link or entering your order details on the courier’s website. Alternatively, check your order history through your Lovehoney account.
Can I cancel my Lovehoney order?
To cancel your order, contact the Lovehoney team as soon as possible before your item has been dispatched. If your order has been shipped, you’ll have to go through the returns process.
What is the Lovehoney 100 Day Money Back Promise?
If you find your new sex toy isn't to your satisfaction, you can return it for a full refund within 100 days thanks to Lovehoney's 100 Day Money Back Promise.
Other Lovehoney FAQs
Does Lovehoney do discount codes?
Great news for all you bargain-hunters, you'll often find Lovehoney voucher codes so you can get your goodies for a whole lot cheaper! Most commonly you'll find sitewide discount codes, like 10% off.
What payment options does Lovehoney have?
There are lots of ways to pay for your Lovehoney goodies, including Visa, Mastercard, PayPal, Amazon Pay, Klarna, Apple Pay, Google Pay and Amex payments.
How to use Lovehoney discount codes
- Find the Lovehoney voucher code you'd like to use and click the 'Get Code' button.
- A pop-up box will then appear revealing the code. Click the 'Copy' button to copy it.
- Head on over to the Lovehoney website, do your shopping, add everything to your basket and head to the checkout.
- Underneath your basket total and details, you’ll see a dropdown that says ‘Offer code’. Only one code can be used per order. Enter your code in the box and click ‘Apply offer code’.
- If valid, the page will refresh and the discount will be applied to your total.
What is Lovehoney Health?
As experts in sexual happiness, Lovehoney offer a wide range of products and services, like sex toys, lingerie, bondage and other essentials. In an effort to improve and educate people on sexual health, Lovehoney has a Sexual Health service called Lovehoney Health.
At Lovehoney HQ, they know how important sexual health is and believes that everyone deserves to feel happy, safe and supported in the bedroom. Lovehoney Health offers products that are designed to help manage health conditions that may impact your ability to enjoy sex. Also offering helpful guides, full of information and advice from the Lovehoney team of ‘sexperts’.
Lovehoney has sexual wellness products for both men and women, plus menopause solutions, intimate care and destressing and relaxing services. A popular sexual health product from Lovehoney is Kegel sets, which helps women tone and strengthen their pelvic floor. Condoms are also a big seller and Lovehoney is a good destination to check if you’re allergic to latex, as you can find non-latex versions and other different types and sizes for you and your partner.
Menopause is something that can make sex difficult and uncomfortable. Lovehoney Health has menopause solutions that makes sex more comfortable and help with other health issues which come with getting older. Supplements and pills are also available for both men and women, including herbal remedies and endurance and performance supplements.
Whether you’re new to sex or already enjoy a fun sex life, make sure you check the Lovehoney Health and Sexual Wellness collection to find products to fit into your lifestyle.
Discover toys for men
When you think about sex toys and lingerie, your first thought is products and services catered to women. However, Lovehoney knows how important it is to cater to both sexes and different types of relationships. Last year, Lovehoney launched a whole new line of toys specifically designed for men called the Blowmotion range.
Following the success of Lovehoney’s partnership with Womanizer, a brand that has revolutionised women's sex toy tech, Lovehoney has also gone all-in on men's sex toys. The Blowmotion range consists of six products, each designed to replicate the feeling of sex using a variety of different techniques, including vibration, suction, warming options. The range also comes in different textures and materials and hands-free options, depending on what you’re looking for. Find out more about Blomotion in our Lovehoney's Blowmotion range might have changed the men's sex toy game review.
Other than the Blowmotion range, Lovehoney has lots of other collections and lines for men to choose from. The cleverly designed products offer new ways to explore and play so men can feel more confident and comfortable buying sex toys and finding something that works for them. Lovehoney’s range of innovative prostate massagers can be used either for alone play or with partners and are designed to highly pleasure the prostate area, otherwise known as the ‘p-spot’.
Lovehoney has videos, guides and advice explaining its products so if you’re curious about an item but not sure exactly how it works, it’s well worth checking these out. You’re more than likely going to have a great time with your new products, but if you find your new toy isn’t right for you, you can return it and get a refund because Lovehoney has a Sex Toy Satisfaction guarantee.
