Contact Jessops
Live Chat with Jessops
Live Chat Opening Hours
Monday - Friday | 09:30 - 17:30
Bank Holidays | 10:00 - 16:00
Jessops Customer Service Email Address
Email Replying Hours
Monday - Friday | 08:30 - 18:00
Bank Holidays |10:00 - 16:00
Jessops Customer Service Phone Number
0203 322 3387
Phone Line Opening Hours
Monday - Friday | 09:30 - 17:00
Bank Holidays | Closed
Ways to Save at Jessops
When there isn't a Jessops discount code around, there are other ways to save at your favourite camera brand. Read our useful tips to find out how:
- Browse Best Offers: Jessops has a dedicated 'Best Offers' section, that highlights the top deals on the latest cameras, for example, the Sony a7R IV A Mirrorless Camera is currently discounted, saving customers £500. Cashback offers are also included on this page.
- Head to the Clearance: The Jessops clearance page is where cameras, lenses, tripods, bags, drones, binoculars, flashes and other accessories have had prices slashed and are reduced to clear, meaning when it’s gone, it’s gone! These products are typically older models that are still high quality but aren’t the latest versions.
- Shop During Key Seasonal Events: Jessops often has additional sales during key seasonal sale times, like Cyber Monday, Boxing Day and January sales so make sure you make a note to head to the website and see what's available.
- Claim Cashback: Jessops allows you to claim cashback on select products. This is done via the supplier and you can get up to £500 cashback.
- Take Advantage of the Trade-ins: Jessops has a trade-in scheme, you can trade in your old device and get money off your next device or receive a cash payment. You don't even have to go to a store, you can get your old device collected from your home!
- Use the Price Match Promise: Jessops offers a price match promise, if you find identical products that are cheaper elsewhere, Jessops will match the price.
- Join the Mailing List: Sign up for the newsletter to find the latest deals from Jessops. The Jessops newsletter contains exclusive offers and ‘just announced’ news that you'll get sent straight to your inbox, so you can be the first to shop Jessops' sales and offers.
Jessops Delivery & Returns FAQs
Does Jessops offer free delivery?
If your order is over £50, Jessops will deliver your items for free. If it’s under £50, you’ll be charged £1.99 to £3.99, depending on the size of your package and where your address is located. Saturday delivery is more expensive and starts at £8.99.
Does Jessops have a free click and collect service?
Yes indeed! You can collect your order, for free, from a Jessops store and it'll be ready for collection within 30 minutes. Head to the collect at store page for more information.
Can I cancel my Jessops order?
If you want to cancel your order before the item has been dispatched, you’ll have to contact Jessops and they’ll sort this for you. If your item has been dispatched, contact Jessops and they’ll organise a return and refund process.
Can I make amendments to my Jessops order after it’s been processed?
If you want to amend your order before it’s been dispatched, this can be easily taken care of by the Jessops team. If you want to add something to your order, you’ll have to make a separate order. After the order has been dispatched, no amendments can be made.
How do I return a Jessops order?
To return an order, you can do this within 14 days of delivery. You’ll be required to obtain a Returns Authorisation Number from the Jessops customer service team and write this on your returns form. You can return your order via post or drop it off at your local Jessops store.
Other Jessops FAQs
Does Jessops do discount codes?
Yep, Jessops is very generous when it comes to discount codes and you'll often find codes available for a whole range of products. This is the best place to get the latest deals because we keep this page up to date with all the best offers.
If my order is broken, can Jessops repair it?
Yes, Jessops can repair your order for free if it’s under a Manufacturer's Guarantee. If it’s not, you’ll be charged £25 for the inspection but this cost will be taken off any repair costs. Organise this with the Jessops customer service team.
Does Jessops do Black Friday sales?
Black Friday is a great time to shop at Jessops, you'll normally find some cracking deals across a whole range of products. In 2022, Jessops promoted up to 60% off sitewide.
Is there a Jessops store near me?
Jessops is primarily online but you can also find select stores around the UK, including Manchester, Glasgow, Sheffield, Liverpool, Bristol and Northern Ireland. Check the 'Store Locator' on the Jessops website for more information.
How to use Jessops voucher codes
- Scroll through our list of Jessops discount codes. Once you've found the offer you'd like to use, click the 'Get Code' button.
- A pop-up box will appear revealing the code, click the 'Copy' button to copy it.
- Head to the Jessops website and add all your shopping to the basket.
- When you get to the basket, choose your delivery options and proceed to checkout. On the right-hand side, click ‘Got a Voucher Code?’, enter the code and click ‘Apply’.
The world of vlogging
Video blogging or vlogging has exploded over recent years. YouTube definitely had a huge impact on video blogging and now loads of people have a channel and are creating content. Camera companies have seen a demand for video cameras and most websites now have ‘vlogging’ sections so you can shop a full range of equipment, like Jessops.
Jessops offer a wide selection of vlogging cameras and accessories. Some of the best vlogging cameras are from big brands like Sony, Canon and Fujifilm. On the Jessops website and in-store, these cameras have great offers and you can also get free gifts and cashback on select products.
Vlogging kits are also really popular and you see a lot of deals on packs or kits. These kits include cameras, tripods, lenses and memory cards so you can start immediately with all the tech and gadgets, perfect for expert vloggers. If you’re a beginner and don’t want to blow all your cash on a huge tech stack when you’re not sure if it’s for you, you can start with a video camera and add it to your equipment as you get more confident.
Jessops has everything to do with vlogging, including ring lights and microphones. There are hundreds of microphones, big and small, which can fit on your camera or can be used during the editing process for voiceovers. Ring lights are popular pieces of equipment for vlogging or taking pictures as they create an even light over you and create a professional vibe. Even if you’re not using them with a camera, ring lights can be handy if you make videos or take photos with your phone.
Refills and used items on Jessops
On the Jessops website or in-store, cameras, printers and drones are the main attraction. However, something that’s overlooked and is a necessity for any photographer or videographer are refills and replacements. Buying these on Jessops can save you a great deal of money, so it’s always good to look in the clearance or best offers sections.
Whether you bought your camera from Jessops or elsewhere, Jessops has hundreds of refills, including lenses, ink cartridges, film and batteries. You can find almost any kind of refill for your camera or video model, so make sure you know what type and size of film or cartridges you need and you can easily shop for them on the Jessops site.
Speaking of replacements, we’ve already mentioned that you can get your equipment fixed through Jessops. In addition to this, you can also shop used items at Jessops. The Jessops Used Range is where all their cameras, lenses, drones and accessories are professionally serviced by a team of experts and are given a 12-month guarantee.
When shopping the Used Range, click on the product you want and it’ll tell you what type of condition it’s in. The options you will see are ‘Mint’, ‘Excellent’, ‘Good’ and ‘For Spare Parts or Repair’. As Jessops fully inspect and refurbish its used products, you can feel confident that you’re getting a high-quality piece of tech. If you’re trying to save a bit of money, the used section is a great place to look and you can also get top offers on previously used and refurbished cameras.
