All the best features, news, tips and great deals to help you live a better life through technology
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Razer Contact Details
Razer Contact Us Page (opens in new tab)
Razer Support Page (opens in new tab)
Razer Warranty Support Page (opens in new tab)
Ways to Save at Razer
- Get £10 off your first purchase by signing up for the Razer newsletter. By signing up you'll also be the first to know about the latest news, product releases and exclusive offers.
- Razer products are available on third-party websites that run separate deals on them, so make sure you check those out for seasonal sales like Black Friday and Cyber Monday.
- Razer has a Recycling Scheme (opens in new tab) so if you’re buying a new electrical item, Razer will take in and recycle your old one free of charge.
- The Razer Education Program (opens in new tab) offers student discounts on Razer products. Students can get 15% off Razer’s peripherals and accessories and 5% off desktops and laptops. To claim the student discount, you’ll have to register on the Razer education page providing your first name and your student email address. Once you’ve given these, you’ll be given your discount codes.
Razer Delivery & Returns FAQs
Does Razer offer free delivery on orders?
Yes, Razer offers free standard delivery when your order is over £79. When your order is under £79, the shipping cost varies and depends on your location. You can find out how much it’ll be once you add your delivery address. Standard delivery takes 5-7 business days. You can also get free delivery on all orders if you’re on tier 3 of the RazerStore Rewards loyalty program.
Does Razer offer free returns?
If you want to return your product, you have 14 days to do so from when you received your order and you must return it in its original packaging and in its original condition. If you’re returning a gaming chair, make sure you disassemble it and put it back in its original packaging how you found it. Head to the Razer returns page (opens in new tab) to begin your return process.
How do I track my Razer order?
If you made an account, you can check the tracking details on your account when you log in on the Razer website. If you haven't made an account, you can check your email for tracking information.
Can I cancel my Razer order?
You can but it has to be within 2 hours of placing your order. Head to the orders page on your account to make the cancellation.
Razer Warranty FAQs
Does Razer offer a warranty?
Razer does offer customers a Limited Warranty on its products and the warranty varies between 1 to 5 years depending on the product. To claim your warranty you need valid proof of purchase, like a dated sales receipt, an order number from the Razer website or a dated official email confirming the purchase and delivery of the product.
If you don’t have proof of purchase, Razer may have a record of your order and can find it for you. You just need to have your order number to hand or if you don’t have this, provide Razer with your name, email address and home address and they will look into it for you.
What is RazerCare?
RazerCare (opens in new tab)is a protection programme that allows you to extend your limited hardware warranty (that you get for free with your purchase) so you can protect your products for longer. There are two types of RazerCare coverage options, ‘Essential’ and ‘Elite’. The RazerCare Essential program covers mechanical and electrical failures and includes surge protection. The RazerCare Elite program has both of these but also covers spills, falls, drops and collisions. RazerCare protection has 24-hour claim support and also includes free shipping both ways for any repairs.
Other Razer FAQs
Are Razer products good?
Razer is very well known in the gaming and esports industry for its top-of-the-line gamer-focused products, like gaming PCs, gaming chairs, headsets, mice and keyboards, just to name a few.
We’ve reviewed many of Razer’s products over the years and the Razer Deathadder V2 was the winner of the best gaming mouse in our T3 Awards 2021 for its seriously fast response time and because of how comfortable and supportive it is. One great quote from the awards article is that it “simply ticks every box a gamer could want from a gaming mouse, and does so for a surprisingly affordable price point.”
Another Razer product that we highly recommend here at T3 is the Razer Iskur chair, which we’ve rated 5 stars because of its excellent ergonomic lumbar support and comfortable, highly adjustable armrests. The chair really stands out with its iconic snake logo and neon stitching and is perfect for those who enjoy Twitch streaming.
Does Razer do Black Friday sales?
Razer has taken part in Black Friday and Cyber Monday sales in the past, so we reckon there’ll be even more Black Friday treats this year. Last year, Razer hosted a Cyber Weekend Event with up to 50% off laptops, headphones, monitors and more, saving you hundreds on Razer’s iconic tech and peripherals.
Some examples of last year's Cyber Weekend Event offers included 31% off the Kraken gaming headset, 50% off the Hammerhead True Wireless Earbuds, 30% off the Huntsman Elite and 30% off the Razer Mamba Wireless mouse. So make sure you pencil in Friday 25 November this year to ensure you don’t miss some big savings on Razer products.
It’s also worth noting that Razer is stocked at lots of other retailers who may also have Razer products at a reduced cost. Check our best Razer gaming headset Black Friday deals at Amazon guide for an example of some amazing deals Amazon had last Black Friday weekend.
Where's my nearest Razer store?
To find your nearest Razer store, head to the Store Locator (opens in new tab) page on the website and type in your location.
What payment methods are available at Razer?
Razer accepts Visa, Mastercard, PayPal, American Express and Diner’s Club payments.
How to use Razer promo codes
1. Browse through our list of Razer discount codes.
2. Once you've found the offer you'd like to redeem, click the 'Get Code' button.
3. A pop-up box will appear revealing the code, click 'Copy' to copy it.
4. Head to the Razer website, do your shopping, add everything to your basket and head to checkout.
5. Underneath your order summary and total, you’ll see a ‘Have a promo code?’ dropdown. Click this, enter your code in the box and click ‘Apply’. The page will refresh and your total will be updated.
The top Razer gaming headsets
Razer is known for stocking and selling some of the best gaming headsets. The best gaming headsets offer a more powerful and immersive experience with their high fidelity and surround sound audio. To keep you communicating clearly and effectively with your teammates, a good headset comes with a clear microphone that picks up all sounds and noises. Easy setup is also handy, especially if you’re a bit of a technophobe or want to get gaming as soon as possible.
If you're a PC gamer and you already own a Razer gaming kit, it makes sense to buy a Razer gaming headset as they’re most compatible to the system as a whole rather than other consoles or hardware. However, even if you're a console gamer, Razer offers both wired and wireless headsets that you can use with PlayStation, Xbox and Nintendo Switch.
A few of our favourite Razer gaming headsets are the Razer Kraken V3 Hypersense, and the Razer Barracuda X. The Kraken V3 Hypersense is an immersive gaming headset that has a powerful sound, stylish comfortable design and a crystal clear microphone. If you’re not a wire fan, the Barracuda X is a wireless gaming headset that’s got fantastic sound quality, a simple setup and a 20-hour battery life. It’s also one of the most affordable gaming headsets from Razer.
Everything you need to know about RazerStore Rewards
RazerStore Rewards (opens in new tab) is Razer's free loyalty programme. How it works is when you spend money at Razer, you’ll receive Razer Silver that can be used to redeem Razer gear. With RazerStore Rewards, you get access to special discounts and limited-edition drops so it really is a great way to save on Razer products.
There are 3 tiers to RazerStore Rewards and when you spend a certain amount of money on Razer products, you’ll be upgraded to a higher tier which then unlocks even more benefits. The tiers include:
- Tier 1 - Every £1 spent is worth 25 Razer Silver
- Tier 2 - Every £1 spent is worth 50 Razer Silver, plus delivery is free on orders over £25. You get upgraded to tier 2 when you spend £500 at Razer
- Tier 3 - Every £1 spent is worth 100 Razer Silver, plus delivery is free on all orders. You get upgraded to tier 3 when you spend £1,500 at Razer
All 3 tiers include exclusive promotions that you’ll only get if you’re a part of the loyalty programme. There’s an extra bonus if you join today - you’ll get a 1,000 Razer Silver bonus on your first order, plus you’ll be in with a chance to win Razer gear! Make sure you join before 31st May to be in with a chance to win a Razer DeathAdder V2, Razer Goliathus Extended Chroma, Razer Kaira for Xbox, and Razer BlackWidow V3.