All the best features, news, tips and great deals to help you live a better life through technology
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GAME Contact Details and Payment Methods
GAME Contact Us Page (opens in new tab)
Game Contact Form (opens in new tab)
Ways to Save at GAME
- Head to the ‘Pre-Owned’ section of the website for cheaper prices on games and consoles.
- When you trade in (opens in new tab) your old devices and games, you get 10% extra credit on GAME products or cash in hand!
- Keep your eyes peeled for seasonal sales as they're dotted throughout the year and you'll find some great price cuts.
- Subscribe to the GAME newsletter to get access to all the latest news, deals and product releases.
GAME Delivery & Returns FAQs
What are GAME's delivery options?
There is a standard delivery option which costs £4.99 and takes between 2-4 working days to arrive. There's also next-day delivery which costs £7.99 and includes delivery on Saturday. You can also choose premium next-day delivery which costs £9.99.
Does GAME have a click & collect service?
Yes indeed, if you'd rather collect your order you can choose click & collect which costs £4.99 or click & reserve which is free of charge.
What is the return policy at GAME?
You can return your order within 28 days of purchase. Make sure your order is unused, in its original packaging and comes with proof of purchase. To start a return, you can head into a GAME store or contact the GAME customer service team. Once GAME has received your item, a refund will be issued.
Can I exchange my GAME order?
Yes, you can! You have 28 days to exchange your order and you’ll have to go through the returns process and select exchange rather than return.
How do I track my GAME order?
Once your order has been shipped, GAME will send you an email with courier and tracking information. Use this to track your order.
GAME Pre-Order FAQs
When will I be charged for my GAME pre-order?
You’ll typically be charged for your pre-order at the time of the item’s dispatch but charges can also be taken up to 7 working days before the release date.
When will I get my pre-order from GAME?
You will receive your pre-order on the item’s release date, so you can enjoy your new game as soon as possible!
What is the GAME pre-order price promise?
The GAME pre-order price promise (opens in new tab) ensures you pay the best price for your order. If the price drops online on your pre-ordered item after you’ve placed the order, you’ll pay the lower price. If the price goes up after you’ve placed the order, you’ll be charged at the lower original price.
Other GAME FAQs
Is there a GAME store near me?
There are loads of GAME stores across the UK. To find your nearest, head to the Store Finder (opens in new tab) section of the website and enter your location.
What payment methods are available at GAME?
GAME accepts Visa, Mastercard and PayPal payments.
How to use GAME promo codes
1. Scroll through our list of GAME discount codes. Once you've found the offer you'd like to use, click the 'Get Code' button.
2. A pop-up box will appear revealing the code. Click the 'Copy' button to copy it.
3. Head to the GAME website, do your shopping, add everything to your basket and head to ‘Secure Checkout’.
4. On the right-hand side of the page, you’ll see ‘Redeem a Promo Code’. Enter your code in the box and click ‘Apply’.
5. If valid, the page will refresh and the discount will be added to your total.
Snap up a bargain on Nintendo Switch games
What's so great about the Nintendo Switch is that it can be used both on the TV and be taken with you portably wherever you go. The Switch is the perfect gaming device to entertain you on your journey thanks to its portability, long battery life, and its expansive collection of really fun games.
If you're heading on holiday, a Switch is a perfect companion. For your travels, you’re going to want to take lots of Switch games with you, but this can end up costing quite a lot. Luckily, right now, GAME has a cracking offer of 2 for £20 on selected code-in-box Nintendo Switch games, so you can stock up before you jet off.
There are currently 24 games available to buy in the 2 for £20 deal, so there are plenty of options. One great game on offer is Mario & Rabbids Kingdom Battle, this game would cost £19.99 to buy individually so whatever you pair it up with will basically feel like you’re getting a free game with your purchase! Mario & Rabbids Kingdom Battle is a puzzle game that’s exploring the land of Mushroom Kingdom with Mario, Luigi, Peach and the Rabbids. You can play this game in co-op as well which is perfect if you’re travelling with a companion who wants to join in on the fun! Other fantastic games available in the deal include Sid Meier's Civilization IV, Immortals Fenyx Rising, Overcooked! Special Edition and Lego DC Super Villains.
What is GAME Reward and GAME Elite?
There are two levels of the GAME rewards or loyalty programme. Customers can sign up for the GAME rewards programme on the website or in store. To get started, all you need is a GAME account and you’ll need to sign up for a GAME Rewards card and the app.
GAME Reward is where shoppers can earn points on every purchase they make in store or online. Members can also trade-in their old gaming items to GAME for more points. GAME Reward members can also enter exclusive competitions and earn double or triple points on specific gaming products.
For easier shopping and earning, the GAME Reward app is available for both iOS and Android devices. On the app, you can manage your account, check your points and place orders and pre-orders. The app comes with a QR code so you can scan items and redeem points in stores and it stores all your receipts so you can easily exchange or return items.
For even more points and offers, you can upgrade to GAME Elite. GAME Elite is a step up from GAME Reward and means you can earn more elite points, earn £5 of bonus points on your birthday, exclusive offers, Elite level competitions and explore hidden content in the GAME app.
If you’re a regular GAME shopper, having a GAME account, the app and taking part in the rewards programme can help you save money and time on the latest games, consoles and accessories.