Contact Millets
Millets Customer Service Number
0161 393 7060
Phone Line Opening Hours
Monday - Sunday
08:00 - 20:00
Millets Email Address
customercare@millets.co.uk
Millets Contact Address
Millets Customer Care,
Edinburgh House,
Hollinsbrook Way,
Pilsworth,
Bury,
BL9 8RR
How to Save at Millets
Of course, the best way to get your order for less is with a Millets discount code, however, there are other ways to get your new outerwear for less:
- Shop the Sale: Millets often have sales dotted throughout the year, so it's easy to bag a great deal. Keep your eyes peeled for key seasonal events like Black Friday and Boxing Day where you'll find the best discounts across the range of Millets' outdoor apparel.
- Use Price Match: Millets have a Price Match Promise scheme. If you find a product from Millet's range elsewhere, Millets will beat the price by 10%.
- Redeem Your Student Discount: Students can get a 15% student discount at Millets in partnership with UNiDAYS. To claim your unique Millets student discount code, verify your student status on the UNiDAYS website.
- Use the DoE Discount: For those taking part in the Duke of Edinburgh Awards, there’s a DofE discount available. Participants can get 15% off and leaders can get 20% off at Millets when they use their DofE card.
- Use the Charity & Clubs Discount: Millets offer a 15% discount for select groups, clubs and outdoor charities. These groups include Ramblers, Scouts, NHS, Girlguiding, YMCA, Mountain Rescue and the Sea Cadets. Members of the armed forces – Royal Marines, Royal Navy, Royal Air Force and the Army – can also use this discount. Check the full list of partners and groups to see if your organisation is eligible.
- Join the Mailing List: To get the latest offers and discount codes sent straight to your inbox, sign up to receive the Millets newsletter, it's a great way to stay in the loop!
Millets Delivery & Returns FAQs
Does Millets offer free delivery?
You can get free standard delivery on orders over £60, if your order is under £60, the cost is £3.95. Standard delivery takes between 3-5 working days to arrive.
Does Millets have a next day delivery option?
Yep, if you need your order ASAP, Millets offers a next-day delivery service for £5.95 on orders under £60 and £3.95 for orders over £60. You need to order between 08:00 and 16:00 Sunday to Friday to qualify for next-day delivery.
What is the Millets returns policy?
You can return or exchange your order, for free, within 28 days of delivery or collection. You must complete a returns form that should be included in your order package and return it to Millets with your unused order in the original packaging and labels. A refund will be issued once Millets has received the return.
If you prefer, you can exchange your Millets item, but you'll need to go in-store to do this and it must be within 28 days of delivery or collection.
Can I track my Millets order?
Once you place an order with Millets, you will be sent an email or text confirmation when your order has been dispatched with tracking information and links in there. Alternatively, log into your Millets account and view your most recent order.
Other Millets FAQs
Does Millets do discount codes?
Yes indeed, Millets often has discount codes as well as sales. The codes tend to be an extra 20% off specific products or as a sitewide code. You'll find the latest offers on this page, but they're also promoted on the Millets website.
How do I claim a Millets price match?
If customers find something from Millets cheaper at another retailer, their price promise means they’ll beat the price by 10%. To claim a price match, you’ll need to contact the Millets team and tell them about the product, the retailer and the price. They’ll then review and assess your request and get back to you as soon as possible.
What payment methods does Millets have?
You can pay for your Millets rucksack, hiking boots, coats and more with Visa, Mastercard, American Express, PayPal, PayPal Credit, Klarna, Laybuy and Clearpay payments.
How to use Millets voucher codes
- Check out our list of Millets discount codes. Click the 'Get Code' button once you've found the offer you'd like to use.
- A pop-up box will appear revealing your code, click the 'Copy' button to copy the code.
- Head to the Millets website, do your shopping, add everything to your basket and head to checkout.
- In your shopping basket, you may have to select a delivery method before you can enter a discount code. Do this and head to the checkout.
- At the checkout, you’ll see a box that says ‘Voucher’. Enter your discount code and click ‘Apply’. This should refresh the page and display the discount and the updated price.
- If the code isn’t valid, a red message will appear and the discount won’t be applied. Some products may be excluded from promotional discounts but you can check this by reading the terms and conditions.
What equipment can I buy from Millets?
Millets is an outdoor specialist retailer that sells an abundance of clothing and footwear to help you have the most fun and comfortable adventures possible. However, this isn’t all that’s sold at Millets, it also stocks essential outdoor equipment and accessories that are needed for your escapade. So what is it that you can buy?
One of the main categories is the ‘Tents and Camping’ section. This covers everything that you could possibly need, from tents (of course!), sleeping bags, gazebos, outdoor cooking equipment and camping chairs and stools.
When heading for the great outdoors you’re always going to need a rucksack and Millets has plenty of options from your favourite brands like Berghaus and The North Face, so head to the ‘Rucksacks and Bags’ section to find the latest offerings.
There are also equipment categories for different sports and activities like climbing, cycling, fishing, water sports and skiing, you’ll find all the necessities you need for your favourite hobbies.
So with all this equipment and more, how can you save money on it? The Millets sale runs throughout the year and there’s a section specifically for equipment sale items where you can find up to 60% off. Millets also loves offering discount codes so you won't really need to worry about paying full price for your orders. You can either find codes here on our page or by heading to the Millets website.
What you need for winter hiking
We can’t deny it, we’re in the deep dark depths of winter. The days are shorter and the sky is quite often a dull grey. However, on sunny winter days, it’s absolutely beautiful, and to make the most of it, it’s well worth going on a hike. Hiking in winter can be a bit difficult, the rain makes the ground muddy and slippery and an icy wind can make you feel more than a bit chilly. So how do you prep for winter hiking?
The obvious worthwhile addition for winter walks is waterproof trousers and a waterproof jacket. These items are lightweight, so easy to pop in your bag if you don’t need them and they can quickly be put on during your hike if it starts to rain. They also provide you with extra layers to keep snug and warm.
To help avoid slippery surfaces, it’s worth investing in a walking pole to help steady you and it’s also a good idea to get a pair of walking boots. Walking boots give extra support to your ankles, lowering your risk of injury and keeping your feet much warmer than trainers or walking shoes. It’s worth investing in waterproof hiking boots because winter walks will often encounter deep puddles that you’ll be squelching through! Boots will help protect your feet from getting wet, wet feet = uncomfortable walk!
The worst thing about winter is that the daylight is shorter and the sun goes in around 4pm, making it more difficult to be outside. It’s worth getting a torch for your hikes in case you do misjudge the time and are out when it’s dark, it’s also worth getting a GPS watch or a compass to help you in case you get a bit lost!
Millets is a great place to shop for winter hikes, the website is well stocked with top outdoor brands’ hiking products for both serious and casual walkers. You’ll often find Millets voucher codes on our website, like 20% or 15% off so it’s easy to save some pennies.
