Contact Ultimate Outdoors
Ultimate Outdoors Customer Service Phone Number
0161 393 7062
Phone Line Opening Hours
Monday - Sunday | 08:00 - 20:00
Ultimate Outdoors Head Office Address
Ultimate Outdoors,
Edinburgh House,
Hollinsbrook Way,
Pilsworth,
Bury,
BL9 8RR
Email Ultimate Outdoors
Head to the 'Contact Us' page on the website to fill out a contact form
Ways to Save at Ultimate Outdoors
Of course, the best way to save on your order is with an Ultimate Outdoors discount code, but if there isn't one available, there are other ways to get your outdoor apparel for less:
- Shop the Sales: Ultimate Outdoors runs sales throughout the year and is categorised into men, women, kids and equipment so you can easily find what you want. There are additional sales during key seasonal events like Christmas sales and Boxing Day offering more discounts on a wider range of stock - happy shopping!
- Black Friday Shopping: Some of the best offers of the year for Ultimate Outdoors can be found during Black Friday. The Black Friday event in 2022 started before the big day itself, with sales, discount codes and free delivery offers available. With this in mind, we expect to see something similar in 2023.
- Head to the Clearance: There is an Ultimate Outdoors clearance where you can find last-minute discounts on products that are going out of stock. So if you find something you like, snap it up before it's gone.
- Price Match: Ultimate Outdoors offers a Price Promise to all of their shoppers. If you find a product cheaper on a different website, Ultimate Outdoors will beat it by 10%.
- Discounts for Organisations & Charities: Ultimate Outdoors has a 15% discount for outdoor organisations, groups, clubs and charities, as well as giving free advice on kits and fittings. The organisations include Ramblers, Scouts, Royal Navy, the Army, Royal Air Force, NHS, the Air Cadets, YMCA, Girlguiding, Mountain Rescue, Sea Cadets and YHA.
- DoE: If you’re participating in the Duke of Edinburgh Awards, you can get 15% off all online and in-store purchases with a DofE card. Volunteers and leaders are given 20% off all purchases.
- Student Discount: Ultimate Outdoors has a 15% student discount in partnership with UNiDAYS. Students just need to register and verify their student status, to enjoy an extra 15% off.
- Newsletter Sign-ups: A great way to get ahead of the game with Ultimate Outdoors is by signing up to get the newsletter. By subscribing to get emails, you’ll receive exclusive offers, new content and sales information straight to your inbox.
Ultimate Outdoors Delivery & Returns FAQs
Does Ultimate Outdoors offer free delivery?
Yes, if you spend over £50, you get free standard delivery and you’ll receive your order in 3-5 working days. If your order is under £50, it costs £3.95.
What is the Ultimate Outdoors returns policy?
If you want to return your order, Ultimate Outdoors will let you return or exchange any items within 28 days of delivery or collection. The product will have to be returned in an unused and undamaged condition with proof of purchase. To start a return, complete the returns form that came with your order and send it back to Ultimate Outdoors with the item you’re returning. A refund will be issued once the item has been received and assessed.
Can I exchange my Ultimate Outdoors order?
Yes you can exchange your order but only in an Ultimate Outdoors store within 28 days of delivery or collection.
Can I change or cancel my Ultimate Outdoors order?
Customers can’t change or cancel their order once it’s been dispatched. If you don’t want your order, you’ll have to organise a return or exchange.
How do I track my Ultimate Outdoors order?
To track your order, sign in to your Ultimate Outdoors account to view your order information. Alternatively, you’ll have received an email confirmation for your order which has a tracking link inside.
Other Ultimate Outdoors FAQs
Does Ultimate Outdoors do discount codes?
Yes indeed, you'll often find generous offers, like an extra 15% off sale or 20% off clothing. We have the latest offers right here on this page, but you can also find some of the offers promoted on the Ultimate Outdoors website or through the newsletter.
What payment methods are accepted by Ultimate Outdoors?
Ultimate Outdoors accept all major credit and debit cards, American Express, PayPal, PayPal Credit, Apple Pay and Klarna, so there are plenty of ways to pay for your goodies.
Is there an Ultimate Outdoors store near me?
There are a few Ultimate Outdoors stores around the UK, they're in Chelmsford, Kingston, Northampton and Nottingham. Of course, the whole stock is available on the website if you can't get to one of the stores.
How to use Ultimate Outdoors voucher codes
- Scroll through our latest Ultimate Outdoors discount codes. Click the 'Get Code' button on the offer you'd like to redeem.
- 2. A pop-up box will then appear, revealing the code. Click the 'Copy' button to copy it.
- 3. Head to the Ultimate Outdoors website to do your shopping. Add everything to your basket and head to the checkout.
- 4. Underneath your order details, you’ll see ‘Voucher’. Enter your code in the box and click ‘Apply’. The page will refresh and your total will have been updated.
The recommended retailer for the Duke of Edinburgh Award
One of the main outdoor charities and organisations is the Duke of Edinburgh Award or DofE. The Duke of Edinburgh Award was founded in 1956 by Prince Phillip and is a youth awards programme that runs in the UK. There are around 300,000 new participants every year and the programme has three levels or awards: Bronze, Silver and Gold. These awards take roughly 1-4 years to complete.
The DofE programme is typically offered to kids or young adults when they’re in secondary school. Assisted by adult leaders or volunteers, participants must work on and complete activities that are monitored over a period of time. The areas are: Physical (improving at a sport or fitness activity), Volunteering, Skills (developing a practical or social skill) and Expedition (planning, training and completing a journey). Gold participants will also have to complete their Residential which involves working away from home for a week and learning a new activity.
Ultimate Outdoors is a recommended retailer for DofE. The kit they offer and what DofE participants will need include tents, cooking equipment like stoves and cutlery, and clothing. Most schools will provide participants with cooking and camping equipment so students will need to organise their food, sleeping arrangements and clothes. If you’re starting DofE, it’s a good idea to invest in a sturdy pair of walking boots, warm clothes for sleeping in and breathable fabrics for walking in, and a comfortable sleeping bag and roll mat.
Ultimate Outdoors offer a special 15% off discount for DofE participants and 20% off for leaders and volunteers, helping you save money for your next expedition.
What kit do I need to start fishing?
As part of the Blacks family of stores (which includes Blacks, Millets and Ultimate Outdoors), Ultimate Outdoors offer specialist equipment, clothing and accessories for a range of outdoor activities. Whether you’re planning a hiking challenge or you want to start horse riding, Ultimate Outdoors have expert gear and advice to help you get started with your next activity. One of the activities they can help you with is fishing.
Fishing is an activity that anyone can pick up and participate in. You might be looking for just an easy Sunday afternoon fishing session or you could be taking it very seriously with fishing competitions. Either way, you need the right equipment to get started.
The most obvious piece of kit you’re going to need is a fishing rod. If you don’t have one of these, it’s going to be pretty difficult to catch any fish! With this, you’ll need some extra hooks, bait and tackle to actually entice the fish. If you’re planning on catching fish and then letting them go, invest in a net to hold them in the water so you can see how many you’ve caught at the end of a session before throwing them back in.
When fishing, you can wear any kind of clothes that you like but if you intend on wading into the water, you’ll need some waterproofs to do the job. As you’ll be near a river or lake, it’s best to pick clothing that isn’t too bright. Camouflage will be your best friend here or any clothes that’s black, brown and green. Fleeces and thermosuits are good pieces of clothing to have in your fishing arsenal.
