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Trespass Contact Details and Payment Methods
Trespass Contact Us Page (opens in new tab)
Trespass Email Address
Trespass Customer Service Number
0800 011 9200
Monday - Friday: 08:00 - 17:00
Trespass Customer Service Address
Customer Support TeamVermont House
149 Vermont Street
Trespass Payment Methods
Visa, Mastercard, Klarna, PayPal and Amazon Pay
Ways to Save at Trespass
- Save 20% on your next purchase by signing up for the Trespass newsletter. When you sign-up you’ll also get access to exclusive discounts and offers.
- Snap up a bargain or two (maybe even three!) in the Trespass sale. The sale runs throughout the year and you’ll find price cuts on outdoor clothing, footwear and accessories.
- Trespass has a Price Promise (opens in new tab). If you find a product sold at Trespass for a cheaper price at another store, Trespass will match the price - lovely stuff.
- If you’re a student you can claim a 10% student discount at Trespass (opens in new tab).
- Trespass has a 10% forces discount (opens in new tab) for armed forces and emergency service workers. People who qualify for the discount include serving members of the British Army, Royal Navy, Royal Marines, Royal Air Force, Cadet Forces, Reserve Forces UK Police Force, UK Ambulance Service and UK Fire Brigade.
Trespass Delivery and Returns FAQs
Does Trespass offer free delivery?
Good news, if your order is over £50 you qualify for free standard delivery. If your order is under £50, delivery costs £2.95. Standard delivery takes between 5-7 working days.
Does Trespass have a next day delivery option?
Yes there is a next day delivery option and it's free on orders over £90! If your order is under £90, next day delivery costs £5.95.
Does Trespass have a click & collect service?
Yes indeed and it's free on all orders! Click & collect is the perfect option if your order is under £50 and you don't want to pay the additional £2.95 delivery costs. that come with purchases under £50.
What is the Trespass returns policy?
Customers can return or exchange any item within 21 days of receiving the original order, either online or in store. Once the order has been received and assessed by the Trespass team, a refund will be processed.
Can I exchange my Trespass order?
Yes customers can exchange their item within 21 days but Trespass can only change it for an alternative size of the original product ordered.
How do I track my Trespass order?
Customers will receive a shipping confirmation email that has a ‘Track your Order’ link inside which you can use to find your order status. Alternatively, click the ‘Track My Order’ link on the website and submit your order number and email address to find your order.
Other Trespass FAQs
Is there a Trespass store near me?
Yes, there are hundreds of Trespass stores worldwide. Head to the Find a Store (opens in new tab) section of the website, type in your postcode and you can find your nearest store.
Does Trespass do discount codes?
Yes, you'll often find discount codes for Trespass, happy days! Quite recently we've seen 10% off sitewide orders as well as 10% off camping equipment. If you want to save 20% on your next order, sign up for the newsletter.
How to use Trespass voucher codes
1. Scroll through our list of Trespass discount codes, once you've found the offer you'd like to use click the 'Get Code' button.
2. A pop-up box will appear revealing the code. Click the 'Copy' button to copy it.
3. Head to the Trespass website, do your shopping, add everything to your basket and head to checkout.
4. Once you’re at the checkout, you’ll find ‘Voucher Codes’ underneath your total. Click the dropdown and enter your code into the box. Click ‘Apply’ and the page will refresh and your total will be updated.
Parkas, waterproof or softshell: which jacket do I need?
Trespass became popular for its anoraks, waterproof jackets and coats which has made it the go-to destination for outdoor clothing for your next adventure. Its bestselling jackets include waterproofs, parkas and softshell… but what type is best for you?
Waterproof jackets are ideal for wet and windy environments. Whether they’re lightweight raincoats with hoods or jackets that pack away into a travel-sized bag, waterproofs are a necessity for camping trips and long hikes. Trespass' range of men’s, women’s and kid’s waterproof jackets are available in different sizes and styles, and with Trespass' trademark fabric technology. Most of its waterproofs are developed with Tres-tex fabric that provides an effective waterproof barrier against wet weather and climates.
Softshell jackets are made with an outer layer for cold days and active lifestyles. Softshell fabric is known for its comfort level, lightweight design and flexibility. They’re extremely breathable and windproof, so if you’re headed on a windy walk or trek, a softshell is a great option.
Parka coats are a good mixture between waterproof and softshell. Parka coats shield you perfectly from the elements and feature water and windproof fabric technology, insulation and fur trims. Parkas are extremely versatile and are available in long and short lengths. Whatever jacket you’re looking for, Trespass has hundreds of options and can assist you in finding the right one for your next adventure.
To snap up a bargain, head to the 'Sale' section of the website. The sale runs throughout the year and you'll find items with up to 60% off. As it's summer right now, there are some big discounts on coats and jackets so it's a great time to make a purchase.
Don’t forget your pets! What to pack on a journey with your dog
An outdoor adventure wouldn’t be complete without our furry friends! In 2017, Trespass launched ‘Trespaws’ which is a range of clothing and accessories that are specifically designed for dogs. The Trespaws collection is a carefully designed range of technical performance dog coats, jackets, leads, collars and other accessories.
Whether you’re off on a camping trip or a day hike, your dog should be able to come with you without too much stress or packing. If you’re travelling with your dog in your car, it’s a good idea to invest in a car seat cover. This is especially helpful if your dog gets mucky on walks as it keeps your car clean and protected. You can also get a portable dog bed that you can pop in the back of the car or you can put it inside your tent. For walks and treks, you need to have their lead, collar and an overcoat to keep them warm in wet and windy conditions. Other necessities include water bottles, collapsible dog bowls and waste bags.
Whenever you’re unsure of what to bring for your dog on a trip, try and replicate the setup you have at home while you’re away. While dogs love being outside and running around, they like to feel comfortable and secure with where they are. By getting them a comfy bed, travel toys and accessories for their journeys with you, they’ll be more comfortable with travelling and coming on trips.