Hints & Tips
- To stay in the loop with Trespass, sign up for the newsletter. By subscribing to get emails, customers will receive exclusive offers and discounts, plus a 20% off their next purchase!
- For more updates, check the Trespass Facebook, Twitter, Instagram and YouTube pages.
- To shop the Trespass sale, head to the top right of the Trespass website. Customers can easily shop in women's, men’s, kid’s, accessories and footwear categories and items involved in the sales have stickers on them.
- Trespass also offers a price promise, where if you find the same product at a cheaper price elsewhere, the price will be matched.
- Students can get 10% off Trespass when they join and verify their student status with UNiDays.
- Trespass also has armed forces and emergency services discounts for serving members of the British Army, Royal Navy, Royal Marines, Royal Air Force, Cadet Forces, Reserve Forces UK Police Force, UK Ambulance Service and UK Fire Brigade. By emailing the Trespass team and providing proof of employment and ID, they’ll receive a 10% discount on all products.
- Click and collect is free on all Trespass orders so if you'd rather collect from your local store it will save on delivery costs.
FAQs
Does Trespass offer free delivery?
Yes. If your order is over £50, you’ll receive free standard delivery. If your order is under £50, you’ll have to pay £2.95. Delivery takes 5-7 working days. Trespass also has Click & Collect where you can pick up your order for free when you head in store.
What is the Trespass returns policy?
Customers can return or exchange any item within 21 days of receiving the original order, either online or in store. Once the order has been received and assessed by the Trespass team, a refund will be processed.
Can I exchange my Trespass order?
Yes. Customers can exchange their item within 21 days but Trespass can only change it for an alternative size of the original product ordered.
How do I track my Trespass order?
Customers will receive a shipping confirmation email that has a ‘Track your Order’ link inside which you can use to find your order status. Alternatively, click the ‘Track My Order’ link on the website and submit your order number and email address to find your order.
What payment methods are available at Trespass?
Trespass accepts all major credit or debit cards, PayPal and Amazon Pay.
Does Trespass have a price promise?
Yes. If you find something on the Trespass website that’s cheaper elsewhere, Trespass will match the price. To get this deal, contact the Trespass team.
Is there a Trespass store near me?
Yes, there are hundreds of Trespass stores worldwide. Head to the ‘Find a Store’ section of the website, type in your postcode and you can find your nearest store.
How do I get in touch with the Trespass customer service team?
To contact Trespass, call 0800 011 9200, email support@trespass.co.uk, fill out a contact form on the website or write to Customer Support, Team Vermont House, 149 Vermont Street, Kinning Park, Glasgow, G41 1LU.
How to use Trespass voucher codes
1. Check our latest voucher codes, find the one you want to use, copy the code and head to the Trespass website.
2. Do your shopping, add everything to your basket and head to checkout.
3. Once you’re at the checkout, you’ll find ‘Voucher Codes’ underneath your total. Click the dropdown and enter your code into the box. Click ‘Apply’ and the page will refresh and your total will be updated.
Parkas, waterproof or softshell: which jacket do I need?
Trespass became popular for its anoraks, waterproof jackets and coats which has made it the go-to destination for outdoor clothing for your next adventure. Its bestselling jackets include waterproofs, parkas and softshell… but what type is best for you?
Waterproof jackets are ideal for wet and windy environments. Whether they’re lightweight raincoats with hoods or jackets that pack away into a travel-sized bag, waterproofs are a necessity for camping trips and long hikes. Its range of men’s, women’s and kid’s waterproof jackets are available in different sizes and styles, and with Trespass' trademark fabric technology. Most of its waterproofs are developed with Tres-tex fabric that provides an effective waterproof barrier against wet weather and climates.
Softshell jackets are made with an outer layer for cold days and active lifestyles. Softshell fabric is known for its comfort level, lightweight design and flexibility. They’re extremely breathable and windproof, so if you’re headed on a windy walk or trek, a softshell is a great option.
Parka coats are a good mixture between waterproof and softshell. Parka coats shield you perfectly from the elements and feature water and windproof fabric technology, insulation and fur trims. Parkas are extremely versatile and are available in long and short lengths. Whatever jacket you’re looking for, Trespass has hundreds of options and can assist you in finding the right one for your next adventure.
Don’t forget your pets! What to pack on a journey with your dog
An outdoor adventure wouldn’t be complete without our furry friends! In 2017, Trespass launched ‘Trespaws’ which is a range of clothing and accessories that are specifically designed for dogs. The Trespaws collection is a carefully designed range of technical performance dog coats, jackets, leads, collars and other accessories.
Whether you’re off on a camping trip or a day hike, your dog should be able to come with you without too much stress or packing. If you’re travelling with your dog in your car, it’s a good idea to invest in a car seat cover. This is especially helpful if your dog gets mucky on walks as it keeps your car clean and protected. You can also get a portable dog bed that you can pop in the back of the car or you can put it inside your tent. For walks and treks, you need to have their lead, collar and an overcoat to keep them warm in wet and windy conditions. Other necessities include water bottles, collapsible dog bowls and waste bags.
Whenever you’re unsure of what to bring for your dog on a trip, try and replicate the setup you have at home while you’re away. While dogs love being outside and running around, they like to feel comfortable and secure with where they are. By getting them a comfy bed, travel toys and accessories for their journeys with you, they’ll be more comfortable with travelling and coming on trips.
