Contact MyProtein
MyProtein Help Page (opens in new tab)
You can also contact the customer service team through the live chat function on the MyProtein website
MyProtein Socials
Ways to Save at MyProtein
- MyProtein has a Subscribe & Gain (opens in new tab) programme which organises your delivery frequency. Once you subscribe, the first order is 45% off and from then on, all your orders are 50% off.
- MyProtein has a friend referral scheme (opens in new tab) where you and your pal will both get treats. If you refer a friend and they spend over £30 you'll earn £15 and your mate will get free delivery on all orders for 3 months!
- The MyProtein app is available for both iOS and Android devices and is an easy and quick way to shop the MyProtein catalogue. Users also receive extra offers, content and early access to sales.
- There's a MyProtein Outlet where you can find up to 60% off sportswear - you don't want to miss it!
- The MyProtein rewards programme is available for anyone who has a MyProtein account. When you start spending money at MyProtein, you receive points that you can redeem and spend on more orders.
- MyProtein has a student discount and 16-26 youth discount (opens in new tab). Students can get discounts in partnership with UNiDAYS, Totum and Student Beans. 16-26-year-olds, can get a 38% discount with Youth Discount.
- Healthcare workers, police, teachers, transport staff, military and supermarket workers can bag a 45% discount with Key Worker discounts.
- To stay up-to-date it's a good idea to subscribe to MyProtein emails. By signing up for the MyProtein newsletter. Subscribers receive the latest offers, get a first look at new products and get workout guides and recipes straight to their inbox.
MyProtein Delivery and Returns FAQs
Does MyProtein offer free delivery?
MyProtein offers free standard delivery on orders over £45. If your order is under £45, standard delivery costs £3.99. There's also a click & collect option which is free on orders over £45 and £3.99 for orders under £45.
Does MyProtein have a click & collect service?
You can collect your MyProtein order from over 8,000 locations! Click and collect is free on orders over £45 and costs £3.99 for orders under £45. Check the Delivery Information (opens in new tab) page to find your nearest collection point.
What’s the MyProtein returns policy?
If you’re unhappy with your order, you can return it within 14 days of delivery. Head to the returns portal and follow the steps to start a return. Once MyProtein has received and checked your order, a refund will be issued.
How do I track my order at MyProtein?
Once your order has been shipped, MyProtein will send you an email with courier and tracking information. Use this to track your order.
Can I cancel a MyProtein order?
Yes you can. If you want to cancel your order, contact the MyProtein team. If your order is ready to be shipped or has already been dispatched, you’ll have to go through the returns process.
MyProtein Sales and Discount Code FAQs
When is the next MyProtein sale?
MyProtein has sitewide Flash Sales dotted throughout the year, and they're easy to spot on the MyProtein website as they'll be displayed along the top bar. There is an outlet that runs all year round selling sportswear with up to 80% off so make sure you check that out.
Does MyProtein do discount codes?
Yes indeed, there's an abundance of MyProtein voucher codes to choose from, including sitewide codes and product-specific ones. You'll find an updated list of offers on this page but you can also find them easily on the MyProtein website. If a product has a discount code available, the code will be written in the product description.
Other MyProtein FAQs
What payment methods does MyProtein offer?
MyProtein accepts all major credit and debit cards, American Express, PayPal, Diners Club, Discover and Interac.
How to use MyProtein voucher codes
1. Scroll through our list of MyProtein promo code, find the one you want to use and click the 'Get Code' button.
2. A pop-up box will appear revealing your code. Copy the code and head to the MyProtein website.
2. Do your shopping, add everything to your basket and head to checkout.
3. Underneath the basket subtotal, you’ll see a discount code box. Enter your code here and click ‘Use Code’.
4. If valid, the page will refresh and your total will be updated.
Time to try vegan protein products
There are lots of benefits to a vegan diet and cutting down your intake of meat and dairy. Vegan protein products have become more and more popular over recent years and you can find a tantalising array of vegan protein goodies at MyProtein. So whether you’re looking for vegan powders, snacks, drinks or supplements, you’ll find the best the market has to offer in the MyProtein vegan range.
For tasty on-the-go snacks, MyProtein offers some great options, like the Vegan Gooey Filled Cookie. The cookie is available in two mouth-watering flavours, peanut butter and salted caramel. The cookie dough is indulgent, filled with delicious chocolate chips and the center is nice and gooey, this snack is a real treat but with added goodness - it’s high in both protein and fibre and low in sugar.
Along with a healthy diet, daily supplements, vitamins and minerals can really help to boost the intake of much-needed nutrients. MyProtein has a vegan range of supplements, like the Myvegan Vitamins Bundle, which includes vegan omega 3 softgels, vitamin D3 and vitamin B12. These supplements have specifically been chosen as they are nutrients and vitamins that are more difficult to consume in a vegan diet, so they can help to achieve your daily intake.
Along with snacks and supplements, MyProtein has a range of vegan protein powders which are popular with gym-goers and bodybuilders, like the Vegan Protein Blend, which is full of pea and fava bean protein isolates to help build your muscles and assist you in achieving your fitness goals.
To get all of your vegan protein goods for the best price, make sure you pop one of our MyProtein discount codes in at the checkout.
The MyProtein app
If you’re a regular MyProtein shopper, it’s handy to have an account and the MyProtein app for easier and quicker transactions. The MyProtein app is available on iOS and Android devices and is a quick and easy way to stay in the loop with everything to do with MyProtein.
The MyProtein app has exclusive app-only offers, early access to sales and new products and bespoke weekly content and news directly to your phone or tablet. The app also comes with the MyProtein 24/7 customer service support and a unique live chat feature that’s only available on the app. It’s very easy to shop and checkout on the app, sometimes even quicker than on the website. You’ll need an account to download and use the app.
By signing up for free for a MyProtein account, you can use the app and quickly sign up to review your previous orders and start new ones. With a MyProtein account, you can also take part in the MyProtein rewards programme. When you shop at MyProtein, you’ll earn a number of points which you can store in your account. When you want to or when you have enough points, you can redeem and spend your points on more orders and products from MyProtein.
If you shop a lot at MyProtein, we definitely recommend signing up for an account or downloading the app. It makes everything easier, smoother and quicker and you can get amazing offers and exclusives by being a consistent and loyal customer.