Contact Fragrance Direct
Live Chat with Fragrance Direct
Click the 'Chat' button in the bottom right corner of the website to begin a conversation
Fragrance Direct Contact Number
+44 (0) 1625 443 143
Fragrance Direct Email Address
help@fragrancedirect.co.uk
Customer Service Opening Hours
Monday - Friday: 08:30 - 18:00
Saturday - Sunday: 10:00 - 16:00
Bank Holidays: 10:00 - 14:00
Ways to Save at Fragrance Direct
Using a Fragrance Direct discount code is the best way to save on your order, however, when there isn't one available, there are other ways to get your perfume and aftershave treats for less. Follow our tips below to find out how.
- Sign up for the Newsletter: Save 10% on your first order just by joining the Fragrance Direct mailing list. When you sign up you'll also find out when the next sales and offers are live so you'll always be ahead of the game when it comes to saving.
- Shop the Sales: Fragrance Direct runs sales events throughout the year. The typical deals and offers you’ll find include weekly super savers, money off specific brands and collections, 3 for 2, buy 1 and get 1 half price, and an extra 10-15% off top brands.
- Bag Free Gifts: Fragrance Direct offers free gifts from favourite brands when you buy a specific product from their ranges. Free gift offers change every week so it's worth checking back to see what's new.
- Head Over During Key Seasonal Events: Be sure to check the website during key seasonal sale periods like Black Friday and Boxing Day for additional discounts across the website, as Fragrance Direct tends to have great offers during these times.
- Use Your Student Discount: Fragrance Direct offers a student discount in partnership with UNiDAYS. When you sign up to UNiDAYS and verify your student status, you’ll get 10% off Fragrance Direct goodies.
- Share the Love: Fragrance Direct has a Refer a Friend programme. By signing up for the refer a friend scheme, you generate your unique referral link which you can give to family and pals. This will result in you and your friends bagging 12% off your next orders.
Fragrance Direct Delivery & Returns FAQs
Does Fragrance Direct offer free delivery?
Fragrance Direct offers free standard delivery on all orders. If you'd like Royal Mail Tracked 24 delivery, it costs £3.99 and if you want Royal Mail Special Delivery, it costs £6.99.
What’s the Fragrance Direct returns policy?
You can return your Fragrance Direct order for a full refund within 60 days of receiving it. The item will need to be in original condition and packaging in order to be accepted for a refund. To start a return, head to the Fragrance Direct Returns Policy and follow the steps provided.
How do I track my Fragrance Direct order?
Once your order has been dispatched, you’ll receive an email confirmation with tracking details inside. Use this to track your order.
Other Fragrance Direct FAQs
Does Fragrance Direct have Black Friday sales?
Fragrance Direct tends to promote Black Friday deals through the whole of November, so you can find loads of deals throughout the month. The offers promoted change regularly, so it's worth checking back to see what's new. We of course keep this page updated with the latest discount codes, so this is the best place to check for an easy shopping experience.
What payment methods does Fragrance Direct have?
You can pay for your perfume, aftershave and beauty products with any major credit and debit card, PayPal, Apple Pay, Union Pay and Clearpay payments.
How to use Fragrance Direct voucher codes
- Scroll through our Fragrance Direct discount codes, once you've found the offer you'd like to use, click the 'Get Code' button.
- A pop-out box will appear, showing the code that you can copy with the 'Copy' button.
- Head to the Fragrance Direct website, do your shopping, add everything to your basket and head to checkout.
- Once at the checkout, you’ll either be asked to log into your Fragrance Direct account, sign up for one or choose the guest checkout.
- From here, add your delivery and billing information before you head to your order summary.
- Once you’re at the order summary, you’ll see a box where you can add a discount code. Enter the code into the box and click ‘Apply’.
- If valid, the page will refresh automatically and the discount will be applied to your total.
What are the best women’s perfumes in 2023?
With over 20 years in the beauty and fragrance industry, Fragrance Direct is your go-to destination for cheap prices and offers on new and best selling perfumes and aftershaves. At Fragrance Direct, there are hundreds of fragrances to shop from for both men and women, and for around your home. If you tend to have trouble finding the perfect fragrance for you, we’ve got you covered with our top three choices for the best women’s perfumes to buy this year.
Our first choice is Chanel No.5. This eau de parfum is an iconic fragrance that’s classic and timeless. Created in 1921, it became a fast hit due to its champagne-like structure and notes, plus its sleek bottle is a must-have for all fragrance shelves. It has hints of florals, sandalwood, vanilla, rose, jasmine and Neroli, so if you want something classic, choose Chanel No.5.
Another floral hit is Daisy by Marc Jacobs. Unsurprisingly, Daisy is another floral and feminine scent with hints of wild berries, jasmine and violets. This eau de toilette also comes in the signature daisy-adorned bottle which Marc Jacobs has become so well known for.
Our third and final choice is Dior J’adore. This eau de parfum is mature and sensual which matches its curvy and sophisticated bottle. If you’re wanting to progress into more ‘grown-up’ perfume, J’adore is the number one choice here. At Fragrance Direct, you can find perfumes from Marc Jacobs, Dior and many other designer brands to find your new favourite scent.
How to make your home smell fresh with Fragrance Direct
It’s always nice to smell good while you’re out and about. It makes you feel more confident while you go about your daily events and tasks. Not only is it nice for you to smell good, but it's good for your home to smell fresh and inviting as well. While Fragrance Direct originally started as a perfume and aftershave retailer, it has since branched out into beauty and skincare products, in addition to home fragrances.
At Fragrance Direct, you can find delicious-smelling products designed specifically for your home. This includes candles, diffusers, room sprays, essential oils, air fresheners, wax melts and more. Depending on your scent preferences, you can easily shop from a wide range of products and brands to find a smell that suits your home and lifestyle. Best selling home fragrance brands that you can find at Fragrance Direct include Yankee Candle, AromaWorks, La Perla, Shearer Candles, The Luxury Bathing Company, Woodwick and many more.
To keep your home smelling fresh all year round, plugging in an air freshener is the best way to do this. They fill the room with a great smell and cover up bad odours and get rid of bacteria. Rather than buying a new one every time, you can keep the plug-in and simply top-up on refills. This gives you more of a variety of fragrances and can help you save money in the long run. Diffusers are also a great way to keep your home smelling fresh and candles can really set the mood after a long day at work.
