BlackBerry users struck by service failures again
BlackBerry services have once again been hit by disruptions as email and BBM systems are struck by failures relating to a primary data centre that serves European, Middle East and African markets
Smartphone users touting BlackBerry handsets have seen email and BBM services fail for a second consecutive day as the issues which caused up to 20 hours of blackouts on Monday return.
RIM, the Canadian firm behind the BlackBerry brand reported earlier today that the problems which caused the company’s key services to falter had been corrected, with many handset users once again turning to Twitter to vent their frustrations with the struggling system.
The latest failure, which struck at around 1PM has affected BlackBerry handset users across European, Middle East and African markets, all of which are served via a primary Research in Motion data centre located in Slough, Berkshire. Earlier in the day RIM had officially tweeted “BlackBerry services have been restored.”
“The current situation with the BlackBerry outages couldn’t come at a worse time for RIM,” said Malik Saadi, Principal Analyst at Informa Telecoms and Media. “Following some harsh criticism in recent months, some businesses may see this as a good reason to re-evaluate and give employees more flexibility to use their own devices.
“If RIM does not resolve the problem once and for all, the results could be disastrous for the company in a time where it has already disappointed.”
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