Sony says it has fixed the password problem which once again caused its PlayStation Network to falter. The Big S prevented sign-in to PSN on its websites when it became clear that hackers could use information stolen in the service’s recent breach to change users’ passwords.
Sony’s Communications boss Patrick Seybold took to the official PlayStation blog last night, saying, “We temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.”
“Consumers who haven’t reset their passwords for PSN are still encouraged to do so directly on their PS3. Otherwise, they can continue to do so via the website as soon as we bring that site back up.”
The PSN relaunch hasn’t been without its difficulties. The Japanese government refused to allow PSN to go back online until Sony had made clear how it would prevent such an attack from ever happening again. This password niggle has provided an unwelcome distraction as well. News of this latest update follows Sony CEO Sir Howard Stringer’s vigorous defence of Sony’s handling of the crisis.