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Selfridges Contact Details and Payment Methods
Selfridges Contact Details and Payment Methods
Selfridges Contact Us Page (opens in new tab)
Selfridges Contact Number
0800 123 400
Selfridges Email Address
Selfridges Customer Service Postal Address
Selfridges & Co
400 Oxford Street
Selfridges Payment Methods
Visa, Mastercard, American Express, PayPal and Alipay
Ways to Save at Selfridges
- If you want your Selfridges order to arrive quickly, sign up to Selfridges+ (opens in new tab) which gives you a full year of unlimited deliveries wherever you are in the world. No minimum purchase value is required and for just £10 a year, Selfridges+ gives you access to unlimited standard, timed, nominated day, next day and EU standard delivery.
- For special deals that you can only find on Selfridges, you can shop Selfridges exclusives which fall under the Bag, Jewellery and Food & Hampers sections. These are products that you can only find on Selfridges and are from a range of popular designers and brands.
- Selfridges offer seasonal reductions and sales on the website and in-store. On the website, hover over each category and you’ll see ‘Seasonal reductions’ on the left-hand side where you can spot a bargain or two.
- To stay up-to-date with Selfridges, sign up to receive emails. By subscribing to the Selfridges newsletters, you’ll be the first to hear about the latest launches, events and offers, plus you’ll receive expert advice and free next-day UK delivery on your next order.
Selfridges Delivery and Returns FAQs
Does Selfridges offer free delivery?
Yes, Selfridges offers free standard delivery if you spend over £150. To get free delivery make sure you use the code UKFREEDEL at the checkout. If your order is under £150, delivery charges will apply. Alternatively, you can click & collect at your nearest Selfridges store for free or sign up to Selfridges+ for unlimited deliveries for 12 months. International delivery is available but charges will apply.
Does Selfridges have a click and collect service?
Yes indeed, Selfridges does have a click & collect service and it's free on all orders! If you're collecting from the London store you get 30 minutes of free parking at the store. Find your nearest store on the click & collect (opens in new tab) page.
What’s the Selfridges returns policy?
If you'd like to return your order you can within 28 days of receipt. Make sure to return your item unused, in its original packaging and with all the tags and labels attached. You can return your item by post, courier or in-store. Once the item has been received and assessed by the Selfridges team, a full refund will be processed.
How do I track my Selfridges order?
To track your order, you’ll receive an email confirmation when your order has been dispatched. This email will contact tracking information so you can monitor your order. If you gave Selfridges your mobile number, you’ll receive text updates about your order or you can view all your orders through your Selfridges account.
Can I cancel my Selfridges order?
You can cancel your order if your item has not yet been dispatched. If it has, you’ll have to go through the returns process.
Do I need to sign for my Selfridges order?
Yes, you may need to sign for your order with a courier. This will be communicated to you when you place your order.
Other Selfridges FAQs
Is there a Selfridges store near me?
There are a few Selfridges stores across the UK. They are located in London, Birmingham and Manchester.
Does Selfridges do Black Friday deals?
Selfridges doesn't technically take part in Black Friday, but in the past, there have been some awesome discounts across the Selfridges range that fall on the same weekend as Black Friday. For example, last year Selfridges had up to 20% off designer fashion brands and 10% off beauty items in the Christmas Comes Early Sale. With this in mind, we're predicting there'll be some more deals around Black Friday this year, so make sure you pencil in Friday 25 November to see what's on offer.
How to use Selfridges promo codes
1. Scroll through our list of Selfridges discount codes, once you've found the offer you'd like to use, click the 'Get Code' button.
2. A pop-up box will appear revealing the code. Click the 'Copy' button to copy the code.
3. Head to the Selfridges website, do your shopping, add everything to your basket and head to checkout.
4. Underneath your order summary, click the ‘Add your promotion code’. Enter the code in the box and click ‘Add’. The page will refresh and your total will be updated with the discount amount.
Celebrate the big day in style
One of the many reasons we love Selfridges is for its beautiful designer clothing that will have you looking and feeling your best. When we think of days where we want to be looking and feeling our best, one of the first things that come to mind is weddings, whether it’s your own wedding day or you’re a guest. You’ll be happy to hear that Selfridges supplies gorgeous wedding dresses, grooms suits and wedding guest attire, as well as wedding flowers and wedding gifts. And now that wedding season is upon us, it’s time to find your show-stopping get-up.
When it comes to wedding dresses, Selfridges supplies loads of stunning designer styles like Jenny Yoo, Chi Chi London, Alexander McQueen and Whistles, just to name a few. There are prices to suit every budget, with cheaper (yet still gorgeous) dresses, like the Chi Chi London one-shoulder satin wedding dress, currently priced at only £90! This dress has a one-shoulder strap, elegant sweetheart neckline and draped skirt, for such an affordable wedding dress, it’s beautifully detailed.
If you’re attending a wedding this year and need some inspiration on what to wear, check the wedding guest edit at Selfridges. Here you’ll find dresses, trouser suits, shoes, jewellery and accessories that’ll have you looking top to toe in designer glamour. When it comes to wedding guest dresses, there are plenty of options, from maxi dresses to satin dresses, you’ll find your perfect match.
Not forgetting about the grooms, Selfridges sells groom suits, leather shoes, blazers, trousers and more from top of the line designers like Tom Ford, Gucci and Paul Smith so you can look dapper on your wedding day. Again prices vary so whatever your budget, you can look, and feel, amazing.
The perfect gift
The Selfridges food hall is one of the main attractions and reasons why people head into their London, Birmingham and Manchester stores. Whether it’s a quick bite to eat in between shopping or you’re picking up bits for your dinner, Selfridges has an irresistible range of food, drinks and flowers for you to choose from.
If you’re interested in Selfridges food but don’t have time to head into a store, don’t worry as you can shop their food & hampers section online. Selfridges food is where you can really go all out especially if you have a special occasion or fancy dinner party coming up. Their bestsellers include personalised bottles of champagne from Moet & Chandon and Veuve Clicquot, plus Selfridges selection hampers which include Afternoon Tea sets and prosecco and chocolate treat boxes.
Selfridges food is also eco-conscious with their Planet Earth edit which promotes vegan and sustainably made food and drink. Their health and wellbeing section is full of supplements and nutritional superfoods, ideal for this time of the year where everyone is trying to get in shape and eat healthy.
The Selfridges food hall also offers flowers and plants, including bouquets, preserved flowers, wedding flowers, dried flowers and indoor and outdoor plants. Long lasting roses that have been all over Instagram are available at Selfridges, as are mini terrariums and eco-systems. Brands like Your London Florist and Aoyama Flower Market are exclusive to Selfridges so if you’re looking for a floral gift for a birthday or Valentine’s Day, make sure you check out Selfridges.