

Quick Summary
Google released the initial Wear OS 5 software update for older Pixel Watch models back at the end of September, but the update resulted in some devices getting a black screen.
The update was pulled shortly after and while Google has now said the update is still coming, it might be a little later than you would have hoped.
Google announced the Pixel Watch 3 back in August, running on the latest Wear OS 5 software that introduced a range of new features. That software is supported by older Pixel Watch models too, with both the Pixel Watch 2 and original Pixel Watch compatible, though there have been some issues with the update.
Some users of the older Pixel Watch models previously reported that their smartwatches encountered a black screen when installing the Wear OS 5 update, which consequently resulted in the update being pulled. In order to fix the black screen, users would need to factory reset their Pixel Watch through Fastboot, 9to5Google reported, effectively wiping the device and requiring you to set it up from scratch.
The Wear OS 5 update was subsequently paused on 26 September, which was two days after it was released. Now Google has provided an update on what is happening, again reported by 9to5Google. It said it plans to “resume the WearOS 5 rollout to these devices later this year, once we’ve mitigated the observed issues".
The company also re-acknowledged the "stuck on a blank screen" issue and provided support articles for those that were affected, with an article on resetting your Pixel Watch to factory settings, and an article on fixing "a black, froze, or error message on the Google Pixel Watch screen".
An exact date for the Wear OS 5 update wasn't offered by Google, and it is not yet clear whether the suspended update will affect the roll out of security patches.
Many new features for the Pixel Watch do appear through app updates on the Google Play Store however, so all isn't entirely lost. You may not be able to get Wear OS 5 for your Pixel Watch or Pixel Watch 2 right now, but you can get a new charging screen and battery full notifications through the Play Store updates so there are a couple of features still seeping through.
Sign up to the T3 newsletter for smarter living straight to your inbox
Get all the latest news, reviews, deals and buying guides on gorgeous tech, home and active products from the T3 experts
Britta is a freelance technology journalist who has been writing about tech for over a decade. She's covered all consumer tech from phones, tablets and wearables to smart home and beauty tech, with everything in between. She has a fashion journalism degree from London College of Fashion and previously did a long stint as deputy editor of Pocket-lint, but you’ll now find her byline on several titles including GQ, the Express, the Mirror, TechRadar, Stuff and iMore. You'll never find her without her Apple Watch on, aiming to complete her rings so she can justify the extra bar of chocolate and she loves a good iPhone trick.
-
If your smartphone gives you headaches, the next Google Pixel could help
PWM dimming rates can be a real pain for some users
-
Google won't wait until I/O to detail exciting new Android announcements
Tune in for The Android Show to catch the latest from Google
-
YouTube’s TV app just got a great free upgrade
The YouTube TV app for consoles and Smart TVs is now more functional and fun for music fans too
-
Your discontinued Chromecast just got a massive feature update
The Chromecast might not be on sale any more, but Google hasn’t abandoned it
-
Pixel phones finally getting a feature Samsung Galaxy owners have enjoyed for years
A future software update could make the Pixel more user friendly
-
Google delivers bad news for budget Android phones
Cheaper Android phones might need to change to meet new Google rules
-
Google Pixel Watch 4 renders show a welcome design change
And one we're less thrilled about
-
Your WearOS watch will get arguably the biggest app update in a generation soon
This could be a gamechanger