Nothing listens to its fans and will change a major Phone feature
Bloatware and clickbait raises its head in Nothing phones – but company promises to sort it out
Quick Summary
Nothing has reponded to feedback from the community and addressed the issue of pre-installed apps and the controversial Lock Glimpse feature.
The company has said that it is looking to keep prices down and these revenue-driving methods will be used – but has confirmed that all pre-installed apps can be removed.
Nothing has performed something of a U-turn, responding to community feedback on pre-installed apps and confirming that it will allow their complete removal – just days after first introducing them with the launch of the Nothing Phone (3a) Lite.
The company has gone from zero to hero over the past few years. Carl Pei, formerly the co-founder of OnePlus, launched the London-based Nothing Tech brand in 2020 and launched its first smartphone in 2022. Since then, it has seen impressive growth, with a range of affordable phones and accessories to date. Some of its devices have even made it onto best Android phone lists.
But in a post on the community pages, Akis Evangelidis, Nothing co-founder, shared details about the latest developments, which included confirmation of pre-installed apps. This included TikTok, Facebook and Instagram, as well as a number of supporting apps from Meta.
The reason these apps are pre-installed is financial. Akis explained that the aim of including them is to reduce the bill of materials, which has a knock-on effect of keeping the price down for customers.
However, the community response has been negative, and while the user-facing apps (TikTok, Facebook, Instagram) can be uninstalled, the supporting apps (Meta App Installer, Meta App Manager, Meta Service) cannot – those elements can only be disabled.
That, it seems, is going to be changed, so buyers of Nothing phones will be free to completely remove the preinstalled apps and all those supporting elements.
Beyond that, the Nothing beta also introduced something called Lock Glimpse, an app that puts content on your lock screen. However, this content seems to be been sourced from a clickbait farm, and rather than enhancing the user experience, appears to be a thinly-veiled revenue-driving ad pushing experience.
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Lock Glimpse can be disabled, but can't be removed.
A slippery bloat slope, or a win for customers?
Nothing's decision to include pre-installed app seems to have caught the community by surprise. While Nothing is known for its customised OS, the issue of pre-installed apps – or bloatware as it's commonly known – is a contentious issue.
Having been through three generations of devices, the appearance of bloatware hasn't been popular, but it seems that this will be part of Nothing's strategy moving forward. Although the firm says that these apps will be carefully selected.
Nothing isn't alone here: indeed, Akis goes as far as saying that even giants like Samsung do this, with installs of similar apps and more. Other budget-focused phones often have a lot more bloatware, usually including games, all of which help raise revenue for the manufacturer and keep the prices down.
Nothing seems to have responded in the right way and clearly knows that keeping its community onside is important, but the inclusion of the Lock Glimpse feature doesn't look good for the fledgling company.
The reality is that many users will want Facebook and Instagram, and will install these apps early in using their devices. For those who don't though, you'll have the freedom to uninstall. I don't think anyone wants lock screen ads.
Chris has been writing about consumer tech for over 15 years. Formerly the Editor-in-Chief of Pocket-lint, he's covered just about every product launched, witnessed the birth of Android, the evolution of 5G, and the drive towards electric cars. You name it and Chris has written about it, driven it or reviewed it. Now working as a freelance technology expert, Chris' experience sees him covering all aspects of smartphones, smart homes and anything else connected. Chris has been published in titles as diverse as Computer Active and Autocar, and regularly appears on BBC News, BBC Radio, Sky, Monocle and Times Radio. He was once even on The Apprentice... but we don't talk about that.
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