Steve Jobs solves the iPhone 4 signal problem

Apple release official statement addressing the iPhone 4's signal problems

Another day, another problem in iPhone HQ, as the new iPhone 4’s ability to act as just that, a phone, is being questioned. In spite of all the new features: multitasking, HD recording facilities, and many more, the iPhone 4 seems to struggle to keep signal when the left corner is covered by your hand.

When this problem was addressed by Steve Jobs in response to an email from a customer, he simply replied “Just avoid holding it in that way”, a less than satisfactory response if you take into account that in the iPhone 4 advert (2.52/6:14), the users were holding it in that exact way. Thanks Apple!

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Apple have also released a official press statement, which says:

“Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.”


So there you are - either change the way you hold your phone, or shell out another £25 for an iPhone case or a bumper. The statement also claims that most phones, when held, lose signal, although we've never encountered this with any other phone...

Moreover, from certain pictures, it would appear that Jobs IS holding the iPhone 4 in a less than ordinary manner, maybe indicating pre-awareness of this design issue.

Apple support technicians have also claimed that the yellow discolouration had occurred because of yellow residue from manufacturing, most likely the adhesive glue used to bind the glass to the screen. Another design issue by Apple it would appear...

We've contacted Apple for a full explanation, and will let you know as soon as we do...

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