Fitbit owners facing shutdown of another much-used service

Google will close yet another Fitbit feature next month

Fitbit watches
(Image credit: Fitbit / Google / background by Future)
Quick Summary

Google will close the Fitbit web dashboard on 8 July 2024.

Users will only be able to see and track their data in the new Fitbit app from that date.

Since Google bought Fitbit in 2021 it has been streamlining its output and the services around it.

That means users have seen a fair bit of change in recent times, including the removal of Fitbit Pay in favour of Google Wallet integration. In addition, Fitbit tracker and watch owners in the EU have lost access to third-party app and watch faces, which Google decided was the best course of action to take to comply with the Digital Markets Act.

Now another service is set to close down, as the web dashboard at is being shuttered from 8 July.

Owners are being encouraged to use the new Fitbit app for Android and iOS to track their data instead.

A post on the official Fitbit community pages reveals that the move is part of greater "mission" to combine the Fitbit and Google experiences: "Combined with Google’s decades of being the best at making sense of data, it’s our mission to be one combined Fitbit and Google team," it says.

"Consolidating the dashboard into the Fitbit app is a part of that mission, and will allow us to focus on features that provide even more valuable insights to our users."

Those worried about losing data or some of the features during the transition needn't: "The web browser will no longer offer access to the dashboard after 8 July 2024, but all your details and logging for activities, nutrition, sleep, and weight continue to be available in the Fitbit app," it continues.

The impending shutdown has already drawn criticism from some owners in the comments under the post.

"Where in the app do I find the Calories Left Estimate based on activity? We've been asking for this since the redesign," writes jwell58.

"Change isn't the problem. Elimination of features, and claiming you haven't, is."

Another user, jessicabilasano, echoes the frustration: "Changes are okay if they enhance how users benefit from the overall change," she adds.

"Removal of the web dashboard is a terrible decision from Google Fitbit. If Google Fitbit suggests that the mobile app has the features of web dashboard, they are wrong."

Rik Henderson
News Editor

Rik is T3’s news editor, which means he looks after the news team and the up-to-the-minute coverage of all the hottest gadgets and products you’ll definitely want to read about. And, with more than 35 years of experience in tech and entertainment journalism, including editing and writing for numerous websites, magazines, and newspapers, he’s always got an eye on the next big thing.

Rik also has extensive knowledge of AV, TV streaming and smart home kit, plus just about everything to do with games since the late 80s. Prior to T3, he spent 13 years at Pocket-lint heading up its news team, and was a TV producer and presenter on such shows as Channel 4's GamesMaster, plus Sky's Games World, Game Over, and Virtual World of Sport.