How to cancel Netflix

Frustrated by Netflix raising its prices? Here's how to cancel the streaming service

A man and a woman sit on a sofa to watch Netflix TV show Marco Polo on a television screen
(Image credit: Future)

There's a lot of competition for the best streaming service crown right now. 

Netflix, of course, and Amazon Prime Video are near the top. Apple TV+ just won three Oscars for CODA; Disney Plus has a lot of great content. Then there's Hulu, Paramount Plus, BritBox, Now TV, MUBI, YouTube Premium – the list goes on and on.

But with Netflix raising its prices again, for access to an increasingly thin catalogue of movies and TV shows, you might be considering cancelling your subscription to the service for good.

And you wouldn't be alone. A lot of people took to Twitter to decry the price increases (including Bernie Sanders (opens in new tab)), often joking about the lack of quality content on the service.

So, how do you cancel Netflix? Thankfully, the process is pretty simple.

Step 1: Go to Account 

netflix

(Image credit: Future)

Head to the Account (opens in new tab) section on Netflix and you'll be presented with, well, everything about your account. You can change various settings, including your personal information, managing profiles, and so on.

Step 2: Select Cancel Membership 

netflix

(Image credit: Future)

Next, click on Cancel Membership (opens in new tab) in the top left section and you'll be taken to page where you can either Finish Cancelation, which will let you retain access until your next billing date, or switch to a different (and perhaps) cheaper plan.

If you're currently on the 4K HDR plan, it might be worth switching to the cheaper 1080p HD plan and trying that out.

Step 3: That's it! 

Netflix will hold onto your account information (like viewing habits) for 10 months but you won't be paying anything for the service during that period.

If you want Netflix to delete this information, you can email the company at privacy@netflix.com, requesting that they delete it. Make sure it's from the email associated with your account, however, otherwise it won't work.

There you have it: Netflix cancelled.

Max Slater-Robins has written for T3 now on and off for over half a decade, with him fitting in serious study at university in between. Max is a tech expert and as such you'll find his words throughout T3.com, appearing in everything from reviews and features, to news and deals. Max is specifically a veteran when it comes round to deal hunting, with him seeing out multiple Black Friday campaigns to date.