PSN outage: first lawsuit filed
Sony's sluggish response to crisis at centre of new lawsuit.
The PSN outage, which has left over 70 million users’ data at the mercy of hackers, has finally attracted its first lawsuit. US gamer Kristopher Johns, from Alabama, has filed a claim against Sony in California.
The Big S is accused of not taking, “…reasonable care to protect, encrypt, and secure the private and sensitive data of its users." The company’s sluggish response is also a target of the action, with Sony accused of not giving gamers the time, “…to make an informed decision as to whether to change credit card numbers, close the exposed accounts, check their credit reports, or take other mitigating actions."
Johns is seeking damages and free credit card reporting. What will worry Sony more is that the case could become a class action lawsuit, potentially allowing reams of other users to seek compensation over the PSN debacle.