FAQs
Does Dell UK offer free delivery?
Yes! Dell offers completely free standard delivery on almost everything, with no minimum spend required.
Even better, if you are buying a pre-built system that is ready to ship, they often offer Free Next Business Day Delivery if you place your order before 5 PM on a weekday, though this is limited to UK mainland addresses.
What is the Dell return policy?
If you buy a PC for personal use, you are covered by standard UK consumer rights and get a 14-day cooling-off period. If you change your mind, you can return the computer for a full refund.
However, Business customers ordering through the Dell business portal have no automatic right of return for simply changing their minds.
Are Dell laptops good?
Dell is a world-leading technology company founded in 1984 that sells innovative computer devices for businesses and home use. Here at T3, we’ve reviewed many of Dell’s products and are big fans! You’ll often spot a few Dell devices in our feature pieces, like best gaming laptops and best 15-inch laptops so check these to find out more about why we love them.
Are Dell laptops good for gaming?
That depends which series of laptop you're using. Dell makes some of the most powerful and best rated gaming laptops on the planet. Laptops like the Alienware m18 or the Alienware x16 are packed with the high end RTX graphics cards that can handle gaming with ease.
Meanwhile the Inspiron range is more for everyday googling, homework and daily tasks. You may be able to play some older titles(we're talking CSGO on low) but I wouldn't recommend it for a smooth experience.
Does Dell offer a price match?
Yes, and it is actually one of the most generous in the tech industry.
If you find an identical Dell product sold by a recognised UK retailer (Currys, Argos, Amazon) for a lower price, Dell will match it.
If you buy a laptop directly from Dell and they suddenly drop the price in a flash sale within 30 days of your invoice date, you aren't out of luck. You can contact their customer service team, and they will refund you the difference!
Does Dell have a trade-in program?
Yes, they do. Through their Asset Recovery Services, Dell allows you to trade in your old electronics. If your old laptop, desktop, or monitor still has market value, Dell will appraise it and give you credit towards your next purchase.
If the tech is too old or broken and has zero resale value, Dell will still take it off your hands and recycle it for free in compliance with local e-waste regulations, ensuring your old hard drive data is safely destroyed.
Does Dell offer warranty?
Yes. By default, Dell offers a 1-year limited hardware warranty. This covers any manufacturing defects, internal component failures (like a dead hard drive or faulty screen), and general breakdowns that aren't your fault. Dell will arrange a courier to pick up your broken tech, fix it at their depot, and send it back to you.
For an extra fee, you can upgrade to Premium Support. This gets you 24/7 priority access to IT experts by phone and Next Business Day Onsite Service, meaning a Dell technician will come to your home or office to fix the laptop right in front of you.
Regardless of extra fees, Dell classifies the battery as a consumable item. This means it's only covered by a 1-year warranty, as they naturally degrade over time.
Dell Saving Tips
Newsletter Welcome Discount: This is the easiest discount on the entire site. If you have never ordered from Dell before, do not check out immediately. Scroll to the very bottom of the Dell homepage, find the newsletter sign-up box, and enter your details. Within a few minutes, Dell will email you a unique, single-use promo code for 5% off your first order.
Bundle & Save: If you are buying a new PC and also need a new mouse, keyboard, or another monitor, buy them together. Dell often runs bundle offers, so if you add a PC to your basket alongside up to five accessories or monitors, you can save up to 20% on your order.
Shop the Dell Outlet. Dell runs an outlet which sells certified refurbished and open-box laptops at a discount. They are rigorously factory-tested, perform exactly like brand-new machines, and come with the exact same 1-year warranty as a full-priced model.
Dell Advantage: Dell runs a super-generous discount scheme for students, NHS workers, and key workers. Simply visit the Dell Advantage portal and verify your work or student status, and you can save anywhere from 5% to 20% off laptops, monitors and more
Join Dell Rewards: Never check out as a guest. Create a free Dell Rewards account before you buy, and you will earn up to 3% back in points on every purchase (100 points = £1). If you're buying a high-end laptop, the points you earn are often enough to get a premium laptop sleeve or a wireless mouse completely free.
How to use Dell discount codes
- Find the Dell voucher code you'd like to use from our list of offers. Click the 'Get Code' button.
- A pop-up box will appear revealing the code. Click the 'Copy' button to copy the code.
- Head over to the Dell website, do your shopping, add your items to the basket and head to the checkout when you’re ready.
- At the checkout, you’ll see ‘Coupon’ on the right-hand side of the order summary. Enter your code and click ‘Apply Coupon’. The page will refresh and your total will have been updated with the new discounted total.
- If there are any additional savings from Dell as part of a promotion or sale, it will say ‘Savings’ in the order summary.
How we source our codes
Here at T3, we have an experienced team of deal experts, commercial colleagues, and savings editors dedicated to bringing you the best discount codes and money-saving news.
Our dedicated team of deal experts consistently source the web and hand-test the latest discount codes, updating our pages with the best discount codes for tech, home, luxury gifts and more.
Alongside this, our commercial colleagues maintain strong relationships with the biggest brands in the business. Their key experience with vouchers helps them to negotiate the best discount code exclusives.
On our pages, you’ll find researched and updated savings advice for your tech, home, fitness, and gifting purchases. Our team of editors have multiple years of experience within the vouchers industry and is always searching for ways to save. You’ll see their money-saving hints, tips, and fact-verified FAQs on our retailer pages.
What if my promo code doesn’t work?
Our team work hard to ensure any incorrect promo codes or expired sales are not included on our pages. To do this, we check a few things, including:
Test the code and check if they are valid ourselves.
Check we don’t have unique, one-use codes.
Looking at the offer conditions to make sure you have all the information.
However, there are times when details change or codes may expire without us knowing. If this happens, be sure to contact us by emailing vouchers.t3@futurenet.com so we know.
How do we make money?
It’s free for shoppers to use the discount codes we have above. We’ll get a small percentage of the money spent as a commission from the retailer you shop at. As with most businesses, we need to make money although this will never impact your price. The brand gives us a small share of the profit for connecting you to them. This helps us to keep sourcing discount codes whilst you make a saving.
Simply put: the retailer makes a sale, we get a commission, and you get a discount.
