BA to give Apple iPad 2's to cabin crew

British Airways has begun field testing iPad 2's as replacements for the old paper manifest while also offering passenger profiles, live seating layouts and special food requests

The airline has decided to make the move from paper to 'pad in a bid to not only provide 'better customer service' but also to better equip the cabin crew.

The iPad 2's are all 3G and have specialised software onboard which shows the full passenger manifest, where each passenger is sat and any special dietary requirements they might have. Not only that but the Apple tablets are fully laden with timetables, safety manuals and live customer service updates, meaning that even when the plane is on the runway, they'll still be getting information sent to them.

BA's head of inflight customer experience Bill Francis believes this is just the start however pointing out that 'the possibilities for future development are endless'. At present it's simply a trial with 100 staff testing out the scheme however BA is planning on bringing the tablets to all 1,800 senior cabin crew members in the next few months.

What do you think, is replacing paper with digital a good idea? Let us know what you think on Facebook and Twitter.

Comments

Be the first to comment…

Back to top
Close
T3 Newsletter
Sign up to recieve the T3 newsletters by entering your details below

Your Details

As you're registering with us. we'd like to think that you'd enjoy receiving the following emails; if you'd rather not receive them, please untick the boxes:

I would like to receive other emails from T3, Future Publishing Limited and it's group companies containing news, special offers and product information
I agree to the terms of use and privacy policy and confirm that I am over 16 years of age *
Close
Log in or Join

By clicking below you agree to our terms and conditions and our privacy policy

Log in to T3.com with your preferred social network

Log in with your T3.com account

CloseJoinPlease complete these additional details

Join T3.com with your preferred social network

OR

Join T3.com

Please tick this box to confirm you are 16 years old or over

Just so we know you're human

Newsletters

I would like to receive T3 email newsletters, packed full of the latest tech news, competitions and exclusive offers.

I would like to receive other emails from T3, Future Publishing Limited and its group companies containing news, special offers and product information.

I would like to receive offers from carefully selected third Parties. We will not share your data with the third party.

Close Edit your profile

Change your password

Newsletters

I would like to receive T3 email newsletters, packed full of the latest tech news, competitions and exclusive offers.

I would like to receive other emails from T3, Future Publishing Limited and its group companies containing news, special offers and product information.

I would like to receive offers from carefully selected third Parties. We will not share your data with the third party.

Social networks

You have authorised these social networks to interact with your T3.com account.

Please ensure you deactivate or revoke access to this website from within your social networks settings to ensure all permissions are removed.

Close Forgotten your password

Forgotten your password?

Please enter the email address that you used to sign up and we'll send you a new password

Close
Forgotten password
Don't have a T3 Account? Join now