Consumer Reports 'cannot recommend' iPhone 4

Watchdog snubs iPhone following signal issues

iPhone 4 reception issues see retracted review and snub by leading consumer site

Consumer Reports, one of the most respected comparison and product-testing websites, has reversed its original glowing report of the iPhone 4 stating that in light of the handset’s signal issues, it ‘cannot recommend’ the Apple device.

Having put the latest iPhone through extensive testing, the US based consumer watchdog has stated that: “Apple needs to come up with a permanent – and free – fix for the antenna problems before we can recommend the iPhone 4.”

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The signal loss issues connected to the iPhone 4 have tarnished the otherwise stunning handset since its launch at the end of June. As described by Consumer Reports: “When your finger or hand touches a spot on the phone's lower left side – an easy thing, especially for lefties – the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal. Due to this problem, we can't recommend the iPhone 4.”

Apple has not only come under criticism for letting an apparently faulty piece of tech go to market, but for its attempted brush-off of the issue. In a recent statement the Cupertino giant claimed the handset in fact suffered only from a piece of malfunctioning software that displays exaggerated signal bars but in no way results in reception losses.

Further complaints have been lumped against Apple as the company repeatedly refuses to offer a signal loss fixing Bumper case free with each iPhone 4 sold, instead capitalising on sales of the now essential £25 accessory.

Are you unhappy with Apple’s reaction to the iPhone 4 reception problems? Let us know via the T3 Twitter and Facebook feeds.