Eufy Omni C28 robot vacuum review: A smart buy if you don't need flagship features

Another day, another Eufy robot vacuum review. I've had the pleasure of testing several of the brand's models throughout 2026, and it's safe to say Eufy is currently up there with the very best when it comes to robot vacuum cleaners.

My latest test subject is the Eufy Omni C28, which launched earlier this year as a more affordable option in the brand's lineup. After spending time with flagship models like the E25 and E28, I was keen to see what corners, if any, had been cut to reach the lower price.

Price and availability

The Eufy Omni C28 has an RRP of £649/$799.99, although it's currently discounted by £100 in the UK and $300 in the US via Eufy's online store. Take a look below:

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Eufy Omni C28 (UK): was £649 now £549 at eufy

Use the code WS24T211A at checkout to secure £100 off.

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Eufy Omni C28 (US): was $799.99 now $499.99 at eufy

Use the code WS24C28200NEW at checkout to secure $300 off.

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Unboxing and set up

Setting the C28 up couldn't have been easier. Like most modern robot vacuums, it guides you through everything in the app before heading off to map your home.

I was impressed by how quickly it produced a detailed floor plan, although it wasn't perfect on the first run. That said, the more cleaning cycles it completes, the more accurate its maps become as it learns your home's layout. I'd say mine was around 85% accurate initially, but after a few runs it had refined the map considerably.

Design and features

The Eufy Omni C28 closely follows the look of the brand's recent robot vacuums, featuring a slim, circular body measuring just 10cm tall, allowing it to slip underneath low furniture with ease. On top sits a LiDAR navigation turret, helping to spot obstacles whilst cleaning.

The accompanying Omni station automatically charges the robot, empties the onboard dustbin, washes the roller mop with clean water and dries it afterwards to help prevent unpleasant smells and bacteria. It also houses separate clean and dirty water tanks, and interestingly, the dirty water tank is actually larger than the one found on the more expensive E25.

When it comes to cleaning, the C28 offers 15,000Pa of suction, which is slightly lower than some premium rivals but still more than enough for everyday use. Instead of using dual spinning mop pads, it features Eufy's HydroJet Self-Cleaning Roller Mop, which constantly washes itself whilst cleaning and applies 1kg of downward pressure to scrub hard floors. I actually preferred this design, as it left noticeably fewer streaks than some robot vacuums I've tested with traditional mop pads.

The DuoSpiral detangling brushes also deserve a mention, which are designed to prevent hair from wrapping around the roller. This makes the C28 a great option if you have pets or anyone with long hair at home.

Navigation is powered by LDS and Laser Line technology, whilst the Eufy Clean app allows you to create multiple maps, customise room-by-room cleaning, set no-go zones and adjust both suction and mopping intensity.

Performance

In day-to-day use, I found the C28 navigated around furniture and changing room layouts very confidently. As mentioned, every time it completed a clean, it seemed to improve its map and cleaning routes as it went along.

I will say it isn't quite as impressive as some of Eufy's more expensive models. Without an RGB camera, its object recognition isn't as refined, so it occasionally needed a little more space around smaller obstacles. That said, I still thought it performed very well overall.

Cleaning performance was another pleasant surprise, and although the suction isn't as powerful as the E25 or E28, it had no trouble picking up pet hair, crumbs and everyday dirt from both hard floors and carpets. If your home has particularly thick carpets or you want the deepest clean possible, I'd still recommend spending a little more on one of Eufy's flagship models. However, for daily cleaning, especially in small to medium-sized homes, the C28 does an excellent job.

That said, I did have a couple of complaints, and the biggest was the noise from the docking station when it empties the dustbin and cleans the mop. The robot itself is fairly quiet, but the dock is significantly louder than the E25's. The first time it ran, I actually thought something had gone wrong because of how noisy it was.

There's also the usual maintenance to keep on top of, although the app does a great job of reminding you when it's time to clean the sensors or empty the tanks.

My only real disappointment was that Eufy doesn't include any floor cleaning solution (£19.99/$20.99) with the C28. It's included with the E28, so it feels like an odd omission here, especially considering you're still spending several hundred pounds. Eufy also recommends only using its own cleaning solution, so it's another small expense to factor in.

Verdict

The Eufy Omni C28 lacks some of the premium features found on Eufy's flagship models, but its combination of dependable cleaning performance, streak-free roller mopping and intuitive app make it one of the strongest value options in the mid-range market. It's particularly well suited to small and medium-sized homes where everyday maintenance matters more than chasing the highest specifications.

Alternatives to consider

If your budget can stretch a little further, I'd recommend looking at the Eufy E28, which offers stronger suction and a few extra premium features.

If you'd prefer something outside the Eufy lineup, the Dreame X50 Ultra Complete is another excellent alternative. With far stronger suction and one of the most advanced docking stations available, it's a fantastic performer.