Valve pulls The War Z and offers gamers refunds
Valve has pulled zombie game The War Z off its digital store Steam and offered players who bought it a full refund
Valve has removed zombie survival game The War Z from its Steam digital download store and offered players a full refund. The developer has also issued an apology to gamers who bought the game in an email to Forbes magazine.
“From time to time a mistake can be made and one was made by prematurely issuing a copy of War Z for sale via Steam,” Valve’s Doug Lombardi said to Forbes in an email.
“We apologize for this and have temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build. Those who purchase the game and wish to continue playing it via Steam may do so. Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site."
Valve removed the game, developed by Hammerpoint Interactives, after fans complained that features advertised in the game weren’t present at launch. According to an article published on The Register the game contained only one map and its ‘hardcore’ mode didn’t even exist.