Voice over Internet Protocol system provider Skype has estimated that around two-thirds of its global users are still unable to use its services after underlying system issues caused a global outage yesterday.
The unexpected downing of Skype yesterday evening saw many of the services’ millions of users turn to Twitter to vent their frustrations with the official Skype Twitter feed interjecting: "Some of you may have problems signing in to Skype – we’re investigating, and we’re sorry for the disruption to your conversations".
Following from the issues which have now been partly rectified, a release on the official Skype blog today revealed further information about the outage with the global downtime reportedly being caused by problems with a number of supernodes, one of the system’s building blocks the company describes as being: “a bit like phone directories for Skype”
The blog post, released around midday today, claimed that although around 5 million users are back online and using the full array of Skype functions, this figure represents just 30 per cent of what would be expected for this busy period of festive communication.
In a hearty attempt to rectify the issues, Skype has stated: "Our engineers are creating new 'mega-supernodes' as fast as they can, which should gradually return things to normal."