Store says no credit card details have been lifted.
Play.com has suffered a major security breach, with a company that handles part of its marketing seeing the loss of names and email addresses. However, it appears credit card and bank account details have not be stolen.
In an email to customers, Play.com said, “We take privacy and security very seriously and ensure all sensitive customer data is protected. Please be assured this issue has occurred outside of Play.com and no other personal customer information has been involved.”
It continued, “Please be assured we have taken every step to ensure this doesn’t happen again and accept our apologies for any inconvenience this may have caused some of you.”
Play.com’s regular emails remain awkward to unsubscribe from, with customers having to log into and navigate the site themselves in order to stop receiving regular mailouts.