Nintendo has hit back at claims that the recently released 3DS console has been causing users to face spouts of dizziness and headaches stating is has yet to receive a single call from European gamers facing such issues.
Refuting claims made earlier this week that hundreds of gamers using Nintendo’s glasses-free portable games console had complained of dizziness and vomiting, the Japanese gaming giant has issued an official release with a spokesperson for the company stating: "We've had zero calls on this issue in both the UK and across Europe since Nintendo 3DS launch."
The claims which emerged after Twitter, tech websites and blogs were hit by reports from early 3DS adopters of headaches, eye strain, dizziness and vomiting, spiralled quickly forcing the Nintendo release to state: "It seems to have arisen from a few tweets and comments following the US launch this week.”
Keen to quash any ill press regarding health implications of the 3DS following concerns by medical experts prior to the console’s launch Nintendo has expressed the need to follow its strict health guidelines issued with the device. The company said: “If anyone in the UK is experiencing discomfort whilst playing Nintendo 3DS we recommend in the first instance they follow our advice.
"Each person is different and therefore we advise consumers that when using their Nintendo 3DS, they need to find the distance and angle that is most comfortable for them, and use the built-in depth slider to select the level of 3D they enjoy the most. The 3D effect can be scaled back or even turned off completely.
"Also, regardless of age, we recommend that consumers take a break every 30 minutes when playing in 3D mode. Finally, parents and caregivers are advised that children six and under should not use the 3D mode, and they can easily restrict the display of 3D mode by using the Parental Controls feature."