Microsoft Zune hit by New Year fault
Millennium bug hits nine year late?
Obviously it's not officially available here, but that hasn't stopped many people from getting their hands on an imported Microsoft Zune. And if you were an early adopter, you just might have had a shock as we entered 2009.
A fault in the software of first-generation 30GB models has cause booting problems and frozen start-up screens, believed to be down to an error with the calendar - possibly down to said calendar updating after a leap year. But don't despair (and don't throw your player away), Microsoft are all over it.
According to the computing giant, the internal clock will automatically reset. All you have to do is allow the battery to 'fully run out of power' (not difficult for your average MP3 player) to restart successfully, then recharge, then turn back on. If you have a later model, it's not a problem - they seem to be unaffected.
Link: Zune (via BBC)
Buy from: Zune | Amazon | Dixons
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By Kerbelj
8|01|2009 16:20
My 30GB Zune (in UK) failed at about 10am (GMT) on New Year's Day. The Microsoft fix doesn't work - all the thing does is never finishes booting. I tried disconnecting and reconnecting the battery and hard disk - that makes no difference at all.
I phoned the Zune "Support" number in the States - they were no use at all, but sort of admitted that their "fix" doesn't work for everyone. In essence their fix is to turn it off and turn it on – ever heard that idea before from Software support who haven’t the faintest idea what the problem or cure is – but live in an eternal state of optimism?
I don't believe I am alone, how many others are in the same position? Is MicroSoft just hoping we will all disappear from their radar? Anyone know what they are doing to cure it?