Maxis: Simcity problems are our fault

Developer attempts to take the blame away from publisher EA

Developer attempts to take the blame away from publisher EA

Maxis has claimed responsibility for the issues that have plagued the launch of Simcity 5.

In a memo circulated within the studio, Maxis general manager Lucy Bradshaw said that the developer had managed to create a great game, but that it had been tarnished by failing to prevent the server issues many critics of DRM had predicted prior to its launch.

The memo, leaked to Polygon, said "I'll start by saying that I couldn't be more proud of SimCity and the Maxis team that made it and are supporting it.

"The game launched with great reviews from both new critics and the veterans who have loved this franchise for so many years. SimCity is a software achievement that everyone at Maxis is extremely proud of.

"Then we launched it.

“The rollout in North America has been challenging. It's also now evident that players across Europe and Asia are experiencing the same frustration.

"I'd like to say that it's not fair — that the game score shouldn't be punished for a server problem. But it is fair. SimCity is an online game and critics and consumers have every right to expect a smooth experience from beginning to end.

"I and the Maxis team take full responsibility to deliver on our promise.”

The release of Simcity 5 has been marred by a number of server issues – which impacted both the US and European launches – that have seen 30 minute queues to play the single player game, as well as cities being deleted as the company attempts to bring the server issues under control.

Simcity publisher EA also announced over the weekend that it would be offering a free game to those who bought the game.