Gmail account reset affecting thousands

Messages lost as Google battles to fix major Gmail breakdown

Big G struggling to recover messages of around 150,000 Gmail users.

Gmail has suffered from a major reset problem over the weekend, with thousands of users finding that their messages have disappeared into the ether and seeing ‘Welcome to Gmail’ screens when they log in.

Google is aware of the problem, issuing a series of statements overnight via its Apps Status Dashboard. The latest, at 6.36am UK time reads, “Our team is continuing to investigate this issue. We will provide an update by February 28, 2011 8:36:00 AM UTC with more information about this problem. Thank you for your patience.”

The search giant has said around 0.08 per cent of users have been affected, around 150,000 people. Small change considering the number of Gmail users globally, but still a big deal for those waking up to find their email wiped.

The Big G says, “Affected users will be temporarily unable to sign in while we repair their accounts.” Has your Gmail been hit? Tell us now over on our Facebook and Twitter pages now.

Link: Google Apps Status Dashboard