BlackBerry CEO issues apology for temporary blackout
RIM's CEO has issued statement to BlackBerry owners, apologising for the temporary blackout earlier today
Update: BlackBerry's President and CEO, Thorsten Heins, has issued a statement apologising for the blackout earlier today.
"Preliminary analysis suggests that those customers may have experienced a maximum delay of 3 hours in the delivery and reception of their messages.
"We are conducting a full technical analysis of this quality of service issue and will report as soon as it concludes. I again want to apologize to those customers who were impacted today."
Original story: BlackBerry has once again been hit by a blackout. RIM, which owns BlackBerry, said in a statement: "We are currently experiencing a BlackBerry service issue impacting some users in Europe, Middle East and Africa.
A company spokesperson said the firm was unsure of the types of problems UK customers are facing, and whether the disruption is reminiscent of the one in October last year, which saw scores of users across the globe being cut off for up to three days.
It's the latest in a series of bad news for the firm, which saw its shares fall to a nine-year low in June and its new mobile OS, BlackBerry 10, suffer from delays, meaning they'll be missing out on the Christmas market, the most lucrative time of the year.